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System Administrator

• Administer Google Workspace, user accounts, groups, permissions, core productivity tools, and approved SaaS applications
• Execute onboarding and offboarding provisioning and deprovisioning
• Maintain role-based access and accurate access records in coordination with People Operations and Security
• Configure and troubleshoot SSO, MFA, authentication, application access, and identity workflows, including Access Owl where applicable
• Maintain system settings, licenses, integrations, operational documentation, and standard procedures
• Implement approved configuration changes and tool migrations
• Administer macOS endpoints through Mosyle MDM and Apple Business Manager, including enrollment, profiles, software deployment, patching, encryption, compliance, and remote wipe
• Own device lifecycle operations including procurement coordination, setup, shipment, refresh, returns, secure disposal, and global asset inventory
• Provide hands-on Tier II support for employees and contractors
• Resolve device, software, connectivity, SaaS, and authentication issues independently
• Manage and prioritize support requests, document resolutions, and improve repeatable workflows
• Escalate production-infrastructure or complex security matters to their owners
• Execute Security-approved endpoint and identity controls
• Provide device inventories, configuration records, and access evidence for SOC 2, ISO 27001, and ISO 42001 activities
• Assist with access reviews
• Support approved Pearson integration activities, including endpoint tooling changes, identity migrations, system configuration updates, documentation, and knowledge transfer
• Coordinate with InfoSec, Infrastructure Engineering, and Pearson counterparts while maintaining operational continuity and clear ownership boundaries

Explore IT Systems Administrator – Operations Specialist, MacOS, MDM,… at Tech Jobs. Review requirements and application details.

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IT Systems Administrator – Operations Specialist, MacOS, MDM, Google Workspace