Bilingual Enrollment Specialist – Sales & Admissions

TECHNA

. Serve as the first point of contact for prospective families through phone, email, text, and other communication channels .

Posted 9/15/2026full-timeSan Antonio • Texas • United StatesMid-LevelSenior💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in relationship-building and enrollment management, with a strong focus on customer service and consultative sales. Proficient in managing admissions pipelines and utilizing CRM systems to track performance and improve conversion rates.

Highest-signal resume keywords

Bilingual English/SpanishCRM Systems ProficiencyConsultative Sales SkillsCustomer Service ExperienceEnrollment Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Office SuiteEnrollment Management PlatformsLead ManagementData TrackingConversion Rate Analysis

Soft Skills

Exceptional Communication SkillsStrong Problem-Solving SkillsHighly OrganizedAttention to DetailRelationship-Building

Industry Keywords

AdmissionsEnrollment ProcessEarly Childhood EducationCustomer SuccessCommunity Outreach

About the role

Key responsibilities & impact

Serve as the first point of contact for prospective families through phone, email, text, and other communication channels
Build relationships with prospective families and guide them through the enrollment process from inquiry to enrollment
Follow up with leads to maximize tour attendance and enrollment conversions
Manage and maintain an active admissions pipeline using CRM and enrollment management systems
Explain programs, tuition, classroom availability, and enrollment requirements
Track enrollment activity, conversion rates, and enrollment goals while identifying opportunities for improvement
Help schools meet enrollment objectives
Deliver a welcoming, personalized, and responsive experience for prospective families
Build trust and rapport through proactive communication and relationship-focused service
Serve as a trusted advisor throughout the enrollment journey
Coordinate school tours, open houses, enrollment events, and family visits with School Directors and regional leaders
Collaborate with Operations, Marketing, and School Leadership teams on enrollment initiatives
Share enrollment updates, market trends, family feedback, and lead activity with stakeholders
Participate in meetings focused on enrollment performance, strategic growth, and family experience improvements
Support community outreach, networking events, and local marketing initiatives
Represent Lantern Learning Group at community events and school functions
Build local community relationships to generate awareness and prospective family leads

Requirements

What you’ll need

Bachelor's degree in Education, Communications, Business Administration, Marketing, or a related field preferred
Two or more years of experience in sales, business development, admissions, enrollment management, customer success, hospitality, leasing, account management, or relationship-based customer service preferred
Proven ability to build relationships, manage leads, and convert opportunities into successful outcomes
Experience working directly with families, customers, clients, or community members in a service-oriented environment
Bilingual English/Spanish required
Exceptional written and verbal communication skills
Strong consultative sales and customer service skills
Highly organized with excellent attention to detail and follow-through
Ability to manage multiple priorities while maintaining responsiveness and professionalism
Strong problem-solving and critical-thinking skills
Ability to work independently while collaborating effectively across departments
Proficiency with Microsoft Office Suite, CRM systems, and enrollment management platforms
Knowledge of early childhood education and the competitive school market is a plus
Passion for helping families find the best educational experience for their child
Frequent speaking, listening, computer use, and extended screen time
Occasional walking and standing during school tours, enrollment events, and community outreach activities
Ability to occasionally lift up to 25 pounds for event setup and marketing materials
Proficiency in speaking, reading, and writing English and Spanish
Ability to travel locally and occasionally outside the immediate area for training, meetings, and organizational events
Occasional evening or weekend work may be required to support school events and enrollment initiatives

Benefits

Comp & perks

Employer-covered medical coverage through BCBS
Employee Wellness Program
FSA/HSA enrollment options
Voluntary Dental and Vision coverage
Basic Life and AD&D Insurance ($10,000)
Voluntary Disability, Accident, and Critical Illness coverage
Employee Assistance Program (EAP)
Voluntary Pet Insurance
120 hours of Paid Time Off (PTO), with accruals beginning on Day 1
13 to 15 paid holidays annually
Two days of paid Bereavement Leave
Childcare tuition discounts
Scholarship program
Lantern Learning Group Paid Family Leave (LLGPFL)
401(k) with a 6% employer match and immediate vesting upon eligibility
CDA Program Assistance
Professional growth and leadership development opportunities