IT Coordinator

TECHNA

. Serve as the primary point of contact for hardware, software, and technology support .

Posted 9/22/2026full-timeSan Antonio • Texas • United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT support, systems administration, and network management, with a strong focus on troubleshooting, project coordination, and user training. Proficient in Microsoft 365 and committed to maintaining technology performance and compliance with data protection standards.

Highest-signal resume keywords

IT Support ExperienceSystems AdministrationNetwork ManagementMicrosoft 365 ProficiencyProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingProblem-SolvingUser Account ManagementSoftware InstallationNetwork Performance MonitoringData Backup ProcessesDisaster RecoveryTechnology DocumentationVendor ManagementCybersecurity Awareness

Soft Skills

Strong CommunicationCustomer ServiceHighly OrganizedAttention to DetailAbility to Prioritize

Certifications & Qualifications

Bachelor's Degree in Information TechnologyBachelor's Degree in Computer Science

Industry Keywords

Technology SupportBusiness Technology PlatformsData Protection StandardsTechnology Best PracticesCompliance

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as the primary point of contact for hardware, software, and technology support
Troubleshoot and resolve technology issues for team members across the organization
Provide timely and professional technical assistance
Support user account management, software installations, and system access
Oversee installation, maintenance, and operation of hardware, software, and network systems
Monitor system performance and ensure reliable technology operations
Maintain accurate inventories of technology equipment and software licenses
Maintain documentation including network diagrams, system credentials, and vendor contacts
Coordinate with a backup Managed Service Provider to ensure continuity of support coverage
Coordinate technology projects from planning through implementation
Work with organizational leaders to align projects with business needs and strategic goals
Monitor project timelines, deliverables, and technology resources
Monitor and maintain network performance and security
Support data backup processes and disaster recovery efforts
Assist with compliance with applicable data protection standards and company policies
Partner with hardware, software, and technology service providers
Obtain pricing, coordinate purchases, and manage vendor relationships
Identify cost-effective technology solutions
Provide training on hardware, software, and technology best practices
Educate team members on cybersecurity awareness and technology safety
Develop documentation and resources supporting system adoption and effectiveness

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience
Experience providing IT support, systems administration, or network support
Strong knowledge of hardware, software, operating systems, and business technology platforms
Experience managing multiple priorities and technology-related projects
Excellent troubleshooting and problem-solving skills
Strong communication and customer service abilities
Highly organized with strong attention to detail
Ability to prioritize competing demands and meet deadlines
Proficiency with Microsoft 365 and business technology systems
Must reside in the San Antonio or Dallas/Fort Worth metro area
Reliable transportation and ability to travel to schools throughout the region
Ability to occasionally lift and/or move up to 40 pounds
Occasional evening or weekend work may be required
Local travel required with occasional overnight travel

Benefits

Comp & perks

Employer-covered medical coverage through BCBS
Employee Wellness Program
FSA/HSA enrollment options
Voluntary Dental and Vision coverage
Basic Life and AD&D Insurance ($10,000)
Voluntary Disability, Accident, and Critical Illness coverage
Employee Assistance Program (EAP)
Voluntary Pet Insurance
120 hours of Paid Time Off (PTO), with accruals beginning on Day 1
13 to 15 paid holidays annually
Two days of paid Bereavement Leave
Childcare tuition discounts
Scholarship program
Lantern Learning Group Paid Family Leave (LLGPFL)
401(k) with a 6% employer match and immediate vesting upon eligibility
CDA Program Assistance
Professional growth and leadership development opportunities