Customer Success, Digital Account Specialist

Technogym

. Achieve Digital and Consulting sales and profitability targets, focusing on maximizing users and retention rate of active licenses for the Mywellness platforms .

Posted 9/15/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Digital Product Sales and Account Management, with a strong focus on Customer Satisfaction and Retention. Proficient in CRM tools, particularly Salesforce, and skilled in delivering effective training and support for product implementations.

Highest-signal resume keywords

Digital Product SalesAccount ManagementCRM ToolsCustomer SatisfactionTraining and Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingPipeline ManagementProduct TrainingMarket AnalysisCustomer Case Studies

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTime ManagementTrust Building

Tools & Technologies

Salesforce

Industry Keywords

FitnessWellnessDigital OfferingsCustomer RetentionPre-Sales Support

About the role

Key responsibilities & impact

Achieve Digital and Consulting sales and profitability targets, focusing on maximizing users and retention rate of active licenses for the Mywellness platforms
Support the sales force in pre-sales and sales activities, providing product training on digital offerings
Ensure successful implementations by providing training and tutoring
Create customer case studies and best practices explaining product value and benefits for customer attraction, retention, and secondary revenues
Organize and run seminars or webinars to promote the digital portfolio
Provide reliable and structured forecast and pipeline management
Monitor competitors on pricing and product features, providing proactive market feedback to headquarters
Promote and plan initiatives to maximize customer satisfaction
Support product launches, promotion, and commercial activities to maximize sales
Support new client onboarding and training through local and domestic travel

Requirements

What you’ll need

Previous experience in digital product sales or account management or a related client facing role is preferred
Excellent verbal and written communication skills with the ability to build trust and communicate complex solutions in a clear, confident, and approachable manner
Strong organizational and time management skills with the ability to manage multiple accounts/ sales opportunities simultaneously
Prior experience using CRM tools required, Salesforce preferred
An interest in fitness/wellness space is highly desirable
Local and domestic travel approximately 25% of the time

Benefits

Comp & perks

Additional compensation opportunities (bonus/commission)
Comprehensive medical, dental, and vision insurance – effective first day of employment
401k with company match - effective first day of employment
PTO – vacation, sick, and holidays