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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technical deployments and integrations for enterprise clients, with a strong focus on REST API development, AI agentic platforms, and workflow architecture. Capable of managing end-to-end implementation cycles while effectively communicating technical concepts to diverse stakeholders.
Highest-signal resume keywords
REST API DevelopmentAI Agentic PlatformsTechnical CommunicationTechnical Project ManagementSolutions Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DeploymentWorkflow ArchitectureIntegrationImplementationSolutions EngineeringTechnical ConsultingWebhooksAuthentication ProtocolsCloud ConfigurationsLow-Code/No-Code Platforms
Soft Skills
Self-MotivatedQuick LearnerAutonomous OperationTechnical Advisory
Tools & Technologies
TechSee Flow EditorSalesforceServiceNowGuruCloud Connect Plugins
Industry Keywords
Enterprise SaaSDigital WorkflowsCustomer JourneysEnd-to-End ImplementationArchitectural Discovery
Tech Stack
Tools & technologiesCloudServiceNow
About the role
Key responsibilities & impact- Lead the technical deployment, integration, and workflow architecture for global enterprise clients
- Translate customer business logic into optimized digital workflows using the TechSee Flow Editor
- Build and maintain REST API integrations with enterprise CRM ecosystems and core systems
- Configure AI agentic platforms to build automated customer journeys across presale, pilot, and production phases
- Lead customer-facing technical discussions, architectural discovery sessions, and solution walkthroughs
- Configure sandbox and production environments using Guru
- Assist with deploying Cloud Connect plugins for standardized integrations
- Drive projects independently and own technical milestones
- Manage end-to-end implementation cycles and act as a trusted technical advisor
Requirements
What you’ll need- 3–5 years of technical experience in Implementation, Solutions Engineering, or Technical Consulting within an enterprise SaaS environment
- Strong hands-on experience with REST APIs, webhooks, and technical integrations with enterprise CRMs such as Salesforce and ServiceNow
- Proven experience with AI agentic platforms, autonomous agents, or complex logic-driven workflow builders
- Strong technical communication skills, including explaining architecture and technical tradeoffs to engineering teams and business executives
- Working knowledge of authentication and deployment protocols, including SSO, SFTP, IVR, and basic Cloud/IT configurations
- Highly self-motivated, quick learner, and capable of operating autonomously in a fast-paced environment
- Prior experience with visual workflow editors or low-code/no-code platforms is an advantage
- Background in Technical Project Management or Solution Architecture is an advantage
Benefits
Comp & perks- Performance-based equity/incentives
- Top-tier health & wellness coverage
- 401(k) matching
- Generous budget dedicated to continuous professional growth
- Flexible remote days
- Collaborative team presence in the NY hub
- Work on a next-gen voice and visual product reaching millions of consumers
- Autonomy, modern tools, and support to drive product development
