Senior Program Manager – Partner & Client Programs

TechSee

. Drive key partner engagements with ISPs, OEMs, and BPOs from initial pursuit through pilot execution and full commercial launch .

Posted 9/17/2026full-timeNew York City • New Jersey • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in program management and partner engagement, with a strong focus on managing complex commercial engagements and cross-functional collaboration. Proficient in enterprise AI and CX technology, with a proven ability to navigate legal and security reviews while effectively communicating with C-level executives.

Highest-signal resume keywords

Program ManagementPartner EngagementEnterprise AI TechnologyCross-Functional CollaborationGovernance Structures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementCommercial EngagementsRisk MitigationSuccess Metrics DefinitionTechnical ScopingRequirement MappingSecurity ReviewsContract NegotiationAPIsCRM Integrations

Soft Skills

C-Level PresentationIssue TriageTeam CoordinationStakeholder ManagementCommunication

Tools & Technologies

Visual AISpatial AIEnterprise CX PlatformsBPOsTelecom Carriers

Industry Keywords

ISPsCommercial TermsSLAsDPAsGovernance Structures

About the role

Key responsibilities & impact

Drive key partner engagements with ISPs, OEMs, and BPOs from initial pursuit through pilot execution and full commercial launch
Partner with Business Development and executive leads on commercial pursuits
Coordinate discovery deep-dives and align Product, Legal, Finance, and Security teams
Shepherd deals through LOIs, MSAs, security reviews, and signed contracts
Establish joint governance structures, including steering committees, RACIs, and meeting cadences
Own project timelines and success criteria across client operations, BPOs, and field services
Bridge carrier IT/Care operations with TechSee engineering
Coordinate technical scoping, custom demo flows, and requirement mapping
Define written success metrics before launch
Manage weekly operating rhythms and issue triage during pilots
Drive transitions into steady-state commercial deployment
Document, refine, and scale repeatable engagement and launch playbooks

Requirements

What you’ll need

8+ years in program management, client delivery, or partner engagement
At least 3 years owning complex, multi-party commercial engagements end-to-end, pre- and post-contract
Direct experience working within or alongside ISPs, Telecom Carriers, BPOs, or Enterprise CX platforms
Strong working knowledge of enterprise AI and CX technology, including Visual/Spatial AI, CRM integrations, APIs, and security/privacy reviews
Demonstrated ability to navigate commercial terms, SLAs, DPAs, and cross-functional legal and security reviews to signature
Proven track record managing joint governance, risk mitigation, and cross-functional client and internal teams without direct authority
Fluent in presenting to and managing C-level executives, carrier operation leads, and vendor partners
US-based
Based in or willing to work from the Greater New York Area (NY/NJ) or Boston, MA
Ability to work in the East Coast time zone

Benefits

Comp & perks

Performance-based equity/incentives
Top-tier health & wellness coverage
401(k) matching
Generous budget dedicated to continuous professional growth
Hybrid work arrangement with flexible remote days
Collaborative team presence in the NY hub
Autonomy, modern tools, and support
Opportunity to work on a next-generation voice and visual AI product
Cross-disciplinary team environment