Senior Technical Consultant – Power Platform

TEKenable Ltd

. Work on existing Dynamics 365 and Power Platform projects, supporting configurations and customisations .

Posted 10/7/2026full-timeRemote • PakistanSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft Power Platform, including PowerApps, Power BI, and Power Automate, while providing exceptional software support and customer engagement. Proficient in .NET programming, particularly C#, with a strong understanding of Azure concepts and ITIL framework.

Highest-signal resume keywords

Microsoft Power Platform ExperienceC# ProgrammingAzure Cloud ConceptsITIL Framework KnowledgeCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

C# ProgrammingMicrosoft Power PlatformPowerAppsPower BIPower AutomateData AnalysisUI DevelopmentLogic ImplementationDataverseVisualisations

Soft Skills

Interpersonal SkillsCustomer-CentricityDecision-MakingResilienceTeam Collaboration

Tools & Technologies

AzureAzure DevOpsSharePoint 365

Certifications & Qualifications

Microsoft Power Platform CertificationsRelevant Technical AccreditationsFormal Management Training

Industry Keywords

Software SupportManaged ServicesSLA-Based SupportCustomer SatisfactionService Excellence

Tech Stack

Tools & technologies

AzureCloud.NET

About the role

Key responsibilities & impact

Work on existing Dynamics 365 and Power Platform projects, supporting configurations and customisations
Support, manage, and deliver ongoing platform application support to achieve customer satisfaction and service excellence
Resolve problems and implement corrective actions where required
Analyse system functions and review functional and technical specifications with team members
Understand incoming incidents and replicate them in UAT, QA, and Sandbox environments for fix verification
Ensure best practices and quality approaches to customer software support
Maintain high standards of customer engagement and service
Complete work-related training and learning toward relevant Microsoft Power Platform certifications
Write technical documentation
Coordinate service excellence as part of the managed services team
Guide and manage existing support engineering personnel where needed

Requirements

What you’ll need

Industry experience working in software support environments
Experience in a .NET programming language, preferably C#
Experience with Microsoft Power Platform, including PowerApps, Power BI, and Power Automate
Experience in Data, UI, Logic, Dataverse, and visualisations
Strong ability to manage multiple client relationships simultaneously
Strong customer engagement and delivery experience
Experience with Azure/cloud concepts
Knowledge of the ITIL Framework
Strong interpersonal skills and ability to support and communicate with users on all levels
Ability to work on own initiative and be self-motivated
Ability to work effectively as a member of a team
Resilience, customer-centricity, and strong decision-making skills
Strong desire and ability to learn new platforms and technologies
Preference for managed services/SLA-based support experience
Preference for Azure and Azure DevOps experience
Preference for Microsoft certifications
Preference for SharePoint 365 experience
Relevant third-level qualification in Business or IT is advantageous but not essential
Formal Management or Leadership training is advantageous
Relevant technical accreditations are highly desirable

Benefits

Comp & perks

Remote working
Health insurance
Flexible working hours
Company trips
Opportunities to mentor junior support engineers
Resources and opportunities to expand expertise in software support
Microsoft certifications as part of professional development
Supportive collaborative team environment
Diverse projects across various industry sectors