Customer Results Manager

Tekmetric

. Become a Tekmetric Marketing Product Expert .

Posted 10/6/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer onboarding processes and marketing strategies within the auto repair industry, while effectively collaborating with cross-functional teams to enhance customer experiences.

Highest-signal resume keywords

Customer Onboarding ExperienceProject Management SkillsClient Service Issue ResolutionCollaboration with Customer SuccessBachelor's Degree Preferred

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Clear CommunicationProblem-SolvingCustomer Service

Tools & Technologies

Tekmetric Marketing

Industry Keywords

Auto Repair IndustryOnboarding ProcessMarketing Best Practices

About the role

Key responsibilities & impact

Become a Tekmetric Marketing Product Expert
Develop a deep understanding of the auto repair industry and marketing efforts commonly used at shops
Host group onboarding calls and ensure each customer is on track for launch
Clearly communicate account setup requirements and expectations
Educate customers on Tekmetric Marketing capabilities and best practices
Provide superior service throughout the onboarding experience in a fast-paced environment
Collaborate with sales, customer success, operations, support, and engineering teams
Leverage feedback to continuously improve the onboarding process

Requirements

What you’ll need

1-2 years’ experience in Customer Onboarding or a customer-facing function
Project Management Skills
Track record of proactively resolving escalated client service issues while sharing insights with the organization
Ability to work closely with the Customer Success team to solve problems collaboratively
Bachelor’s degree preferred

Benefits

Comp & perks

Flexible remote work
Competitive base salaries
Flexible PTO with no set number of days
Paid maternity, parental bonding, and medical leave
Comprehensive Medical, Dental, Vision, and Prescription coverage; employee-only plans cover 100% of premiums and family coverage costs are covered at 50%
Free confidential counseling through BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Life and Accidental Death & Dismemberment (AD&D) Insurance
Up to $60/month toward fitness, mental health, or wellness expenses
$300 home office setup bonus after one year of employment
Support for continuing education
Team and company-wide offsites several times a year, with attendance expected and fully supported