Tekmetric

Sales Development Rep

• Partner with Channel Partners and Marketing teams to implement sales and pipeline-building strategies
• Handle qualified inbound leads via phone, email, and online chat
• Schedule appointments for the Account Executive team
• Serve as liaison for potential customers throughout their buying journey
• Book demos, send demo reminders, and conduct post-demo follow-ups
• Build and refine lead information in a CRM to assist qualification
• Provide sales teams with details for tailored demo experiences
• Collaborate with sales roles involved in the customer journey
• Ensure exceptional service for potential customers from start to finish

Inbound Sales Development Representative

Product Operations

• Partner with product leadership to design and evolve Tekmetric's product metrics program
• Build and maintain a multi-variable outcome model spanning retention, revenue, customer health, and engagement
• Apply regression, correlation analysis, and predictive modeling to validate metric definitions
• Develop metrics frameworks, taxonomies, and standards
• Conduct deep-dive analyses of customer behavior, product usage, friction points, and revenue opportunities
• Deliver recommendations informing prioritization, roadmap decisions, and OKRs
• Translate data into narratives for executive reviews, board decks, and product planning
• Manage an analytical work backlog and close the loop with stakeholders
• Develop dashboards, templates, and toolkits for self-service insights
• Train stakeholders on interpreting and using product data
• Standardize reporting across product teams
• Partner with Engineering and Data teams on event tracking, taxonomy, and data governance
• Ensure data accuracy, completeness, and consistency
• Build and maintain metrics, dashboards, and self-service data models using Looker, Pendo, Mixpanel, and Redshift

Senior Product Operations Manager

Financial Planning and Analysis

• Lead ad hoc strategic work, including M&A screening, new market evaluation, pricing strategy, and new product launches
• Conduct competitive and market analysis for go-to-market and product strategy
• Evaluate strategic partnerships and commercial deal structures, assessing financial impact and trade-offs
• Support build-versus-buy-versus-partner decisions with financial and strategic frameworks
• Identify opportunities to automate recurring finance workflows using AI and modern FP&A tooling
• Build and own long-range financial models forecasting multi-year revenue across investment scenarios
• Model strategic alternatives and simulate the long-term effects of pricing, partnerships, market entry, and capacity investment decisions
• Own GTM analytics, including CAC, sales efficiency, and funnel conversion
• Build and maintain customer economics frameworks covering LTV:CAC, retention, churn drivers, and cohort analysis
• Evaluate expansion economics across upsell and cross-sell motions
• Partner analytically with Sales, Marketing, Customer Success, and Product leadership
• Develop Board and investor materials translating complex operational data into clear narratives
• Prepare executive presentations, investment briefs, and strategic summaries
• Build and maintain reusable AI-assisted workflows for recurring deliverables

Senior Manager, Strategic Finance

Account Manager

• Manage and nurture an established partnership
• Enable partner success and increase partner and customer adoption of Tekmetric
• Strengthen partner relationships and execute the overall sales strategy
• Evaluate the strategic and economic impact of potential partner opportunities
• Prioritize efforts based on commercial impact
• Lead all aspects of deal execution, including deal structuring, negotiation, and legal contracting
• Collaborate with marketing, sales, product, and other internal stakeholders
• Build and maintain relationships with C-level executives
• Orchestrate executive touchpoints
• Shape platform partnership strategy
• Build repeatable processes and scaled engagement models
• Devise and execute new ways to generate revenue opportunities with partners

Inbound Sales Development Representative

Senior Product Operations Manager

Senior Manager, Strategic Finance

Channel Partner Manager