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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payments sales and customer engagement, with a strong focus on achieving outbound sales targets and maintaining accurate CRM records. Capable of collaborating cross-functionally to enhance customer experiences and drive adoption of fintech solutions.
Highest-signal resume keywords
Payments Sales ExperienceOutbound Sales MotionsSalesforce ProficiencyCustomer Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payments SalesMerchant ServicesSales DevelopmentOutbound CallingDemo BookingSalesforce ManagementData ManagementQuota AchievementObjection HandlingMerchant Statement Analysis
Soft Skills
Excellent CommunicationCustomer First MindsetCollaborationOrganizational AbilityProblem Solving
Tools & Technologies
SalesforceOutreach
Industry Keywords
Fintech SolutionsIntegrated PaymentsCustomer JourneyAccount ManagementCustomer Experience
About the role
Key responsibilities & impact- Drive adoption of Tekmetric Payments within the existing customer base
- Contact shops, explain the operational value of integrated payments, qualify interest, and book attended demos with Payments Specialists
- Manage list-based outbound calls and Outreach sequences using prioritized accounts
- Book attended demos and ensure clear, accurate handoffs
- Maintain clean, detailed Salesforce records for every account touch
- Follow structured outreach, reminders, and follow-ups to support the customer journey
- Provide conversation insights to improve targeting, messaging, and activation workflows
- Collaborate with Payments Specialists, Fintech leadership, Demand Gen, and Sales Development
- Deliver a positive and consistent Tekmetric customer experience
- Assist with onboarding coordination for shops self-signing up for integrated payments
- Achieve success metrics including 50 outbound dials daily, attended demo targets, conversation-to-demo conversion, clean Salesforce data, and Outreach sequence adherence
Requirements
What you’ll need- Minimum of 2 years experience in payments sales, merchant services, or sales development
- Strong understanding of outbound sales motions in a quota environment
- Proven ability to handle objections with shop owners and decision makers
- Excellent communication skills with a customer first mindset
- Strong organizational skills and ability to manage a high volume book of business
- Experience using Salesforce or equivalent CRM
- Ability to collaborate cross functionally with Sales, Operations, and Fintech
- Preferred: Experience selling or supporting merchant services or fintech solutions
- Preferred: Ability to read and understand merchant statements
- Preferred: Experience calling into an existing customer base
Benefits
Comp & perks- Remote work flexibility
- Competitive base salary
- Flexible PTO
- Paid maternity leave
- Paid parental bonding leave
- Paid medical leave for employee or loved ones
- Medical, Dental, Vision, and Prescription coverage
- Employee-only plans covering 100% of premiums
- Family coverage with 50% of costs covered
- Free confidential counseling through BetterHelp
- 401(k) retirement savings plan with 100% employer match on contributions up to 6%
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Life and Accidental Death & Dismemberment (AD&D) insurance
- Up to $60/month toward fitness, mental health, or wellness expenses
- $300 home office setup bonus after one year of employment
- Continuing education support
- Team and company-wide offsites several times a year, with attendance fully supported