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Tekmetric

Senior Product Operations Manager

Tekmetric

. Partner with product leadership to design and evolve Tekmetric's product metrics program .

Posted 9/28/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Analytics and Business Intelligence, with a strong foundation in statistical methods and experience in developing metrics frameworks and dashboards. Proficient in translating complex data into actionable insights that drive product and business decisions.

Highest-signal resume keywords
Product AnalyticsRegression AnalysisSQL ProficiencyLooker ExpertiseSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Predictive ModelingCorrelation AnalysisMetrics Framework DevelopmentData GovernanceStatistical Methods
Soft Skills
Strategic ThinkingHighly OrganizedCross-Functional AlignmentStakeholder ManagementProcess-Oriented
Tools & Technologies
LookerPendoMixpanelRedshiftAI Tools
Industry Keywords
Product OperationsBusiness IntelligenceSaaSAnalytics ProgramCustomer Behavior Analysis

Tech Stack

Tools & technologies
Amazon RedshiftSQL

About the role

Key responsibilities & impact
  • Partner with product leadership to design and evolve Tekmetric's product metrics program
  • Build and maintain a multi-variable outcome model spanning retention, revenue, customer health, and engagement
  • Apply regression, correlation analysis, and predictive modeling to validate metric definitions
  • Develop metrics frameworks, taxonomies, and standards
  • Conduct deep-dive analyses of customer behavior, product usage, friction points, and revenue opportunities
  • Deliver recommendations informing prioritization, roadmap decisions, and OKRs
  • Translate data into narratives for executive reviews, board decks, and product planning
  • Manage an analytical work backlog and close the loop with stakeholders
  • Develop dashboards, templates, and toolkits for self-service insights
  • Train stakeholders on interpreting and using product data
  • Standardize reporting across product teams
  • Partner with Engineering and Data teams on event tracking, taxonomy, and data governance
  • Ensure data accuracy, completeness, and consistency
  • Build and maintain metrics, dashboards, and self-service data models using Looker, Pendo, Mixpanel, and Redshift

Requirements

What you’ll need
  • 5-8+ years in Product Operations, Product Analytics, Business Intelligence, or related roles
  • Foundation in statistical methods, including regression, correlation, and predictive modeling
  • Exposure to analytics or metrics program work
  • Track record of translating complex data into actionable recommendations influencing product and business decisions
  • Experience in SaaS or platform products strongly preferred
  • Strong command of SQL
  • Proficiency with modern BI/analytics tools; Looker preferred
  • Fluency with AI tools for synthesizing, analyzing, and scaling work
  • Ability to identify stakeholders, manage an independent workload, and explain data implications
  • Highly organized and process-oriented
  • Ability to drive cross-functional alignment
  • Strategic thinking with ability to work at both high-level and detailed levels

Benefits

Comp & perks
  • Hybrid and remote work models based on proximity to office hubs
  • Travel to team and company-wide offsites several times a year, with attendance expected and fully supported
  • Competitive base salaries
  • Generous Paid Time Off
  • Paid maternity, parental bonding, and medical leave
  • Medical, Dental, Vision, and Prescription coverage
  • Employee-only plans cover 100% of premiums; 50% of family costs covered
  • Free, confidential counseling through BetterHelp
  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Up to $60/month toward fitness, mental health, or other wellness expenses
  • $300 home office setup bonus after one year of employment
  • Support for continuing education
  • Office activities and team events