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Field / Application Engineer – Robotics
Tekpoint GmbH. Install and configure robotics systems directly at customer sites .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and configuring robotics systems, providing customer training, and troubleshooting technical issues. Strong focus on customer satisfaction and effective communication in technical environments.
Highest-signal resume keywords
Technical Background In MechatronicsHands-On Experience With Hardware SystemsStrong Problem-Solving SkillsFluent German And Basic English SkillsExperience With Robotics Or Industrial Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation Of Robotics SystemsTechnical TroubleshootingCommissioning And Go-Live SupportDocumentation Of Technical ParametersCustomer Training And HandoverMaintenance And Service SupportAnalysis Of Technical ProblemsBuilding Team ExpertiseEstablishing Standards And Best PracticesExecuting Customer Deployments
Soft Skills
Strong Customer FocusClear CommunicationStructured Approach To WorkSense Of ResponsibilityWillingness To Follow Issues Through
Industry Keywords
AutomationAGVsAMRsTechnical InstallationsDACH Region TravelNetworking KnowledgeIT Knowledge
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Install and configure robotics systems directly at customer sites
- Support commissioning, go-live, and initial production operations
- Conduct customer training sessions and handovers to operational teams
- Document setups, technical parameters, and outstanding issues
- Analyze and resolve technical problems during live operations
- Provide ongoing support and assistance with maintenance and service-related matters
- Troubleshoot hardware, interface, and system-related issues
- Reduce reliance on supplier support by building expertise within the team
- Escalate technical issues to vendors and internal teams
- Share field experience to improve deployment and support processes
- Help establish standards, checklists, and best practices for customer projects
- Execute initial customer deployments and ensure high customer satisfaction during ongoing operations
Requirements
What you’ll need- Technical background in mechatronics, electronics, automation, or a comparable field
- Hands-on experience with hardware systems, technical installations, or service assignments
- Experience installing or servicing technical systems
- Fluent German and basic English skills
- Willingness to travel within the DACH region
- Strong problem-solving skills and proven troubleshooting expertise
- Practical, reliable, and structured approach to work
- Strong customer focus and clear communication in technical situations
- Sense of responsibility and willingness to follow issues through to resolution
- Nice to have: Experience with robotics, AGVs, AMRs, or industrial automation
- Nice to have: Basic knowledge of networking or IT
Benefits
Comp & perks- Exciting role in a dynamic and international environment
- Opportunity to actively shape a growing business area with high visibility
- Short decision-making paths, open communication, and a team-oriented company culture
- Modern way of working focused on digitalization, efficiency, and pragmatic solutions
- Individual development and training opportunities
- Complimentary fruit, coffee, and regular company events
- Permanent employment contract