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TEKsystems

Call Center Representative

TEKsystems

. Assist members with account-related questions and requests .

Posted 10/13/2026contractSandy Springs • United StatesMid-LevelSenior💰 $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to resolve account issues and educate members on products and services. Proficient in navigating multiple systems while maintaining confidentiality and compliance with company policies.

Highest-signal resume keywords
Customer Service ExperienceStrong Communication SkillsProblem-Solving SkillsCall Center ExperienceAbility to Work in a Fast-Paced Environment

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong Communication SkillsProblem-Solving Skills
Industry Keywords
Account Support ExperienceBanking ExperienceRetail ExperienceHospitality ExperienceConfidentialityCompany Policies

About the role

Key responsibilities & impact
  • Assist members with account-related questions and requests
  • Provide customer service over the phone
  • Research and resolve account issues
  • Educate members on available products and services
  • Document interactions accurately and efficiently
  • Maintain confidentiality and comply with company policies

Requirements

What you’ll need
  • Must live within 60 miles of Sandy Springs, GA
  • Customer service experience required
  • Call center, banking, retail, hospitality, or account support experience preferred
  • Strong communication and problem-solving skills
  • Comfortable working in a fast-paced environment
  • Ability to navigate multiple systems while assisting customers
  • Availability for either Monday–Saturday with Sundays off or Sunday–Friday with Saturdays off
  • Ability to work in a hybrid arrangement in Sandy Springs, GA

Benefits

Comp & perks
  • Paid training
  • Career growth and advancement opportunities
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
  • Voluntary Life & AD&D insurance for employee and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)