Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
TEKsystems

Call Center Representative

TEKsystems

. Deliver the highest level of customer service experience .

Posted 9/15/2026contractRemote • Texas • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering exceptional customer service, particularly in healthcare settings, while effectively managing account-related tasks and communicating complex information regarding Medicare and Medicaid options.

Highest-signal resume keywords
Customer Service ExperienceHealthcare Administration ExperienceMicrosoft Office ProficiencyCall Center ExperienceFlexibility in Shift Scheduling

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Effective CommunicationAdaptabilityProblem-Solving
Industry Keywords
MedicareMedicaidAccount ManagementBilling PreferencesCustomer Engagement

About the role

Key responsibilities & impact
  • Deliver the highest level of customer service experience
  • Speak to Medicare/Medicaid eligibility recipients about healthcare coverages, options, and eligibility
  • Assist consumers with account creation and account management
  • Reset passwords
  • Answer customer calls
  • Upload documents while answering calls from consumers
  • Engage with customers over the phone and reply to online chat inquiries
  • Update billing and payment preferences
  • Describe benefits and coverages to customers

Requirements

What you’ll need
  • 2 years of call center experience or healthcare administration experience
  • Microsoft Office proficient
  • Must be flexible to be assigned a shift between 745AM-10PM Eastern Time
  • Monday-Friday availability
  • Comfortable with rapidly changing environments and being available to work on special projects as needed

Benefits

Comp & perks
  • Equipment provided
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)