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Call Center Representative – Entry Level
TEKsystems. Respond to inquiries and requests from members and other individuals .
Posted 11/9/2026contractNorth Richland Hills • Texas • United StatesEntry Level💰 $22 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to perform data entry efficiently in a high-volume contact center environment. Capable of engaging with members through effective communication and active listening while adapting to multiple systems.
Highest-signal resume keywords
Customer ServiceData EntryCall Center ExperienceInbound And Outbound CallsHigh-Volume Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Active ListeningEngagement MethodsMultiple-System Adaptability
Industry Keywords
Savings AccountsChecking AccountsConsumer LoansCredit CardsIRAs
About the role
Key responsibilities & impact- Respond to inquiries and requests from members and other individuals
- Provide information about the client's products and services
- Demonstrate knowledge, active listening, multiple-system adaptability, and engagement methods
- Perform transactions for savings, checking, consumer loans, credit cards, IRAs, and other accounts
- Advise members about products and services suited to their needs
- Create opportunities for positive member interactions and customer service
Requirements
What you’ll need- Customer service
- Data entry
- Inbound and outbound calls
- Call center experience or knowledge
- Ability to work a 40-hour flex shift within the stated Monday-Saturday or Sunday-Friday schedule
- Ability to complete mandatory training Monday-Friday, 8:00am-4:30pm, for the first 6 weeks without missing time
- Ability to perform in a 24/7 high-volume, schedule-driven, structured contact center operation
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)