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Cash Posting and Credit Manager
TEKsystems. Lead cash posting and credit resolution operations across multiple revenue cycle functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare revenue cycle management, including cash posting, credit resolution, and compliance with HIPAA regulations. Proven ability to lead and develop teams, streamline workflows, and enhance operational efficiencies.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementCash PostingCredit ResolutionTeam LeadershipEpic Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing & CollectionsInsurance Follow-UpDenial ManagementPayment ProcessingEFT EnrollmentERA EnrollmentQuality AuditsOperational Metrics MonitoringWorkflow StreamliningRegulatory Compliance
Soft Skills
LeadershipCommunicationOrganizational SkillsRelationship BuildingMotivational Skills
Tools & Technologies
Epic
Industry Keywords
Healthcare AdministrationRevenue Cycle FunctionsCredit Balance ResolutionRemote Workforce ManagementTeam Development
About the role
Key responsibilities & impact- Lead cash posting and credit resolution operations across multiple revenue cycle functions
- Manage supervisors, team leads, analysts, and vendor-supported resources
- Oversee approximately 30 team members
- Ensure timely and accurate posting of manual and electronic payments
- Oversee credit balance resolution processes, work queues, quality audits, and posting logic
- Support EFT/ERA enrollment activities and payer setup processes
- Monitor productivity, quality, and operational metrics to drive continuous improvement
- Partner with leadership to streamline workflows, reduce errors, and improve efficiencies
- Coach, develop, and mentor frontline leaders and staff
- Support hiring, onboarding, training, and employee engagement initiatives
- Ensure compliance with HIPAA and all applicable regulatory requirements
- Collaborate with internal stakeholders, payers, vendors, and banking partners to resolve issues and improve processes
Requirements
What you’ll need- Bachelor's degree in Business, Healthcare Administration, or a related field preferred
- 5+ years of healthcare revenue cycle experience required
- Experience in Cash Posting, Credit Resolution, Billing & Collections, Insurance Follow-Up, Denial Management, or Payment Processing
- 3+ years of management or supervisory experience
- Experience leading healthcare revenue cycle teams strongly preferred
- Experience with Hospital Billing (HB) and/or Professional Billing (PB)
- Epic experience
- Knowledge of EFT and ERA enrollment processes is a plus
- Strong leadership, communication, organizational, and relationship-building skills
- Ability to lead and motivate a primarily remote workforce
Benefits
Comp & perks- Competitive benefits available upon permanent hire
- Medical, dental & vision insurance with multiple coverage options
- Favorable healthcare coverage when employees utilize LCMC facilities
- HSA & FSA options, including medical expense reimbursement benefits
- Retirement benefits as part of LCMCs wealth/financial benefits package
- Life & disability insurance
- Accident, critical illness and hospital indemnity coverage
- Paid Time Off (PTO), accruing from date of hire and usable after a 90-day vesting period
- Generous PTO carryover: up to 200 hours for 0–5 years of service, 220 hours for 5–10 years, and 240 hours for 10+ years
- Employee Assistance Program (EAP)
- Wellness resources through LCMCs Self benefits
- Pet insurance
- Identity theft protection
- Legal benefits
- Supportive leadership environment focused on collaboration and professional growth
- Strong career advancement potential
- Employee-focused culture emphasizing recognition, engagement, and work-life balance