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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical claims processing, including adjudication, compliance with policies, and coordination of benefits. Proficient in utilizing claims processing systems and maintaining quality standards while resolving claims efficiently.
Highest-signal resume keywords
Medical Claims Processing ExperienceKnowledge Of Current Procedural Terminology (CPT)Knowledge Of International Classification Of Diseases (ICD-9 And ICD-10)Knowledge Of Coordination Of Benefits (COB)Experience With QNXT Claims Workflow
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AdjudicationClaims ProcessingMedical TerminologySubrogation KnowledgeBilling Standards CompliancePayment ProcessingClaims InvestigationData EntryRepricing ClaimsCoding Experience
Soft Skills
Attention To DetailProblem SolvingCommunication SkillsOrganizational SkillsTime Management
Tools & Technologies
QNXT Claims WorkflowComputerized Claims-Processing SystemsWRAP Network Repricing Website
Industry Keywords
ACAMedicaidHealth PlansProvider DiscountsUtilization Management Policies
About the role
Key responsibilities & impact- Examine and process paper and electronic claims
- Determine whether to return, pend, deny, or pay claims according to established policies and procedures
- Adjudicate claims following departmental policies, operating memos, and corporate guidelines
- Resolve claims and related issues in compliance with policy provisions
- Compare claims applications and provider statements with policy files and other records for completeness and validity
- Process payments for approved claims
- Process Professional and Facility claims according to coverage certificates, medical policies, procedures, and plan benefit interpretations
- Review claims for billing standards compliance and completeness
- Obtain additional information from appropriate persons or agencies
- Maintain department quality standards and processing turnaround times
- Identify and adjudicate coordination of benefits (COB), Workers Compensation, and Subrogation issues
- Investigate and resolve pending claims within established time frames
- Monitor computerized claims-processing systems for errors and make corrections or adjustments
- Maintain current knowledge of group contracts, provider discounts, percentages, per diems, enrollee certificates, agreements, authorizations, and utilization management policies
- Review home office claims for payment up to $18,000.00
- Review claims for repricing and enter eligible claim data into the WRAP network repricing website
- Override allowed amounts to apply internal or external discounts
- Document pertinent claims-payment attributes and memos
- Process specialty claims, including transplant, URN, and COB, according to external contract pricing
- Perform other assigned duties
Requirements
What you’ll need- High school diploma or equivalent preferred
- 2-4 years medical claims processing experience required
- Knowledge of current procedural terminology (CPT)
- Knowledge of international classification of diseases (ICD-9 and ICD-10)
- Knowledge of medical terminology
- Knowledge of COB processing
- Knowledge of subrogation
- Past experience using QNXT Claims Workflow a plus
- Prior experience with ACA, Medicaid, or similar health plans preferred
- Coding experience preferred
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)