Client Service Agent

TEKsystems

. Provide prompt, professional customer support with a focus on one-call resolution .

Posted 10/10/2026contractLas Vegas • Nevada • United StatesMid-LevelSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing exceptional customer support, focusing on one-call resolution while effectively managing multiple systems and documentation. Holds an active Property & Casualty license, ensuring compliance and proficiency in handling policy-related inquiries.

Highest-signal resume keywords

Customer Service ExperienceProperty & Casualty LicenseInbound Call HandlingStrong Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SupportPolicy Questions AssistanceDocumentation AccuracyMultitaskingLead Entry

Soft Skills

Organizational SkillsDependabilityTeam-First Mindset

Certifications & Qualifications

Active Property & Casualty License

Industry Keywords

Property & Casualty ExperienceCall Center ExperienceCustomer SatisfactionRetentionGrowth

About the role

Key responsibilities & impact

Provide prompt, professional customer support with a focus on one-call resolution
Handle inbound calls and follow up on online applications
Assist customers with policy questions related to coverage, billing, and general clarification
Accurately document interactions and enter inbound leads in a timely manner
Navigate multiple systems while multitasking between calls, documentation, and follow-ups
Contribute to a team-focused culture centered on customer satisfaction, retention, and growth

Requirements

What you’ll need

Customer service or call center experience
Property & casualty experience preferred
Active Property & Casualty license required; must be general or commercial lines and cannot be personal lines
Comfort handling inbound calls and working across multiple systems
Strong communication, problem-solving, and organizational skills
Dependability and a team-first mindset

Benefits

Comp & perks

Medical, dental & vision
Critical Illness, Accident, and Hospital coverage
401(k) Retirement Plan with pre-tax and Roth post-tax contributions
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Equipment provided for work-from-home locations
Monthly bonus potential