Delivery Lead

TEKsystems

. Execute day-to-day activities supporting multiple customer engagements .

Posted 10/24/2026full-timeRemote • Florida • United StatesSenior💰 $50,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management fundamentals and effective communication skills to manage customer engagements and ensure contract compliance. Capable of analyzing project risks and facilitating resolutions while supporting knowledge management and change control processes.

Highest-signal resume keywords

Project Management FundamentalsExcellent Oral And Written Communication SkillsRisk Analysis And MitigationPeople Management SkillsCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementChange Management ProcessTime ManagementProblem-SolvingBudget Consolidation

Soft Skills

CollaborationPeople ManagementOrganizational Skills

Tools & Technologies

IT Managed ServicesKnowledge Management Systems

Certifications & Qualifications

IT CertificationsScrum Master Certification

Industry Keywords

Professional Services AgreementsCustomer EngagementContract Compliance

About the role

Key responsibilities & impact

Execute day-to-day activities supporting multiple customer engagements
Understand customer expectations and technical requirements for delivered work
Manage customer requirements to ensure contract compliance and satisfaction
Build strong relationships with consultants and ensure they feel supported and valued
Conduct regular checkpoints with customers, engagement teams, and solutions teams
Document and communicate processes and procedures to stakeholders
Support knowledge management and change control processes
Collaborate to manage risk and engagement scope according to contract terms
Consolidate engagement status and budget information across portfolios
Support internal processes for time, expenses, and invoicing
Manage issues and facilitate resolution, notifying affected parties
Support customers and teams within the portfolio
Work independently with general supervision

Requirements

What you’ll need

1-3 years of related experience
Excellent oral and written communication skills (English language)
Analysis and problem-solving skills
Time management and organizational skills
Collaboration skills
People management skills
Experience in project management fundamentals or as an acting Scrum Master
Exposure to professional services agreements, including the change management process
Exposure to IT Managed Services, project management classes, and other IT certifications
Demonstrated project risk analysis and mitigation skills
Bachelor's degree in computer science or related discipline preferred
1+ year of experience in an IT Environment or Professional Services Environment preferred

Benefits

Comp & perks

Additional earnings may be available through incentive programs like annual bonuses
Profit sharing
Medical, Dental, and Vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life and AD&D for employee and dependents)
Short and Long-Term Disability
Health Spending Account (HSA)
Transportation Benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Fully remote position
Limited travel may be required