Engagement Manager

TEKsystems

. Manage one or more client engagements or engagement teams .

Posted 10/13/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $80,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with a focus on client engagement, risk analysis, and resource optimization. Proficient in delivering high-quality services while ensuring alignment with client success criteria and internal compliance.

Highest-signal resume keywords

Project Management ExperienceClient Engagement ManagementRisk Analysis and MitigationPMP CertificationAgile Methodologies Exposure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Management FundamentalsBudgeting and ForecastingPerformance ReportingChange ManagementTime ManagementOrganizational SkillsProblem-Solving Skills

Soft Skills

Excellent Communication SkillsPeople Management SkillsCollaboration Skills

Certifications & Qualifications

PMPScrum Master CertificationIAOP Certification

Industry Keywords

IT Managed ServicesProfessional Services AgreementsAgile MethodologiesScrumKanbanSAFeXP

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage one or more client engagements or engagement teams
Manage customer expectations through regular check-ins and timely progress updates
Ensure service delivery aligns with client success criteria
Quantify business benefits throughout the engagement lifecycle
Oversee engagements to meet objectives, deadlines, budgets, and internal compliance requirements
Manage engagement budgeting, forecasting, and profitability
Allocate and optimize resources across engagements
Identify risks and implement mitigation strategies
Build and maintain relationships with client stakeholders
Provide updates to internal and external stakeholders
Prepare performance reports and present them to senior management and clients
Lead engagement teams, mentor junior resources, and foster collaboration
Drive client satisfaction and retention by delivering high-quality services and addressing issues
Identify upsell and cross-sell opportunities with sales and practice partners
Travel several times per year may be required

Requirements

What you’ll need

Bachelor's degree or equivalent experience
Minimum of 3 years of project management experience
Excellent oral and written communication skills in English
Analysis and problem-solving skills
Time management and organizational skills
People management skills
Experience in project management fundamentals or as an acting Scrum Master
Exposure to professional services agreements, including change management
Exposure to IT Managed Services, project management classes, and other IT certifications
Demonstrated project risk analysis and mitigation skills
Preferred: Experience in the IT Professional Services industry
Preferred: PMP and/or IAOP (Outsourcing Professional) and Scrum Master certification
Preferred: Exposure to Agile methodologies including Scrum, Kanban, SAFe, and XP

Benefits

Comp & perks

Medical, Dental, and Vision
Critical Illness, Accident, and Hospital insurance
401(k) Retirement Plan with pre-tax and Roth post-tax contributions
Voluntary Life and AD&D insurance for employee and dependents
Short- and Long-Term Disability
Health Spending Account (HSA)
Transportation Benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Additional earnings may be available through annual bonuses and profit sharing
Fully remote position