FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Healthcare Customer Service Representative
TEKsystems. Prepare, sort, scan, process, and maintain electronic and hard copy medical records, reports, and company documents .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing electronic and hard copy medical records while ensuring HIPAA compliance. Skilled in data entry, document organization, and maintaining accurate medical documentation.
Highest-signal resume keywords
Data EntryHIPAA ComplianceMicrosoft Office ProficiencyElectronic Medical Records ManagementMedical Terminology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDocument OrganizationProofreadingChart FinalizationReport Verification
Soft Skills
DependableGood CommunicationComputer SavvyIndependent Work
Tools & Technologies
Microsoft ExcelMicrosoft OutlookSalesforce CRMW365 EdgeCMS
Industry Keywords
Medical RecordsHealthcareMedical ClaimsMedical InsuranceHIPAA Compliance
About the role
Key responsibilities & impact- Prepare, sort, scan, process, and maintain electronic and hard copy medical records, reports, and company documents
- Gather and organize examinee charts for medical reviews, examinations, and deposition purposes
- Finalize completed charts by ensuring required documentation is included, properly ordered, and free of duplicates
- Perform data entry, typing, filing, emailing, and proofreading
- Create cover letters, update client lists, and maintain document storage systems
- Perform mail-related tasks and support internal document workflows
- Maintain HIPAA compliance and protect confidential information
- Read documents to verify report accuracy
- Support medical review, peer review, and billing operations by managing examinee charts and medical records
Requirements
What you’ll need- Must have reliable internet & their own private workspace
- High school diploma
- Good at data entry, communication, dependable, and computer savvy
- Data entry and computer literacy
- Proficiency with Microsoft Office, Microsoft Excel, and Outlook
- Knowledge of insurance, medical records, medical claims, healthcare, medical insurance, and medical terminology
- Experience with electronic medical records, CMS, Salesforce CRM, and W365 Edge
- Ability to read documents and verify report accuracy
- Ability to maintain strict HIPAA compliance and protect confidential personal and medical information
- Ability to work independently while meeting productivity, quality, and turnaround time expectations
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)