Inside Sales Manager

TEKsystems

. Lead a high-performing inside sales organization driving direct and assisted e-commerce revenue .

Posted 10/16/2026contractRemote • South Carolina • United StatesMid-LevelSenior💰 $44 - $48 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in inside sales management and e-commerce sales leadership, with a strong focus on consultative selling techniques and performance optimization. Proven ability to coach teams, manage sales processes, and implement strategic initiatives to drive revenue growth.

Highest-signal resume keywords

Inside Sales ManagementE-Commerce Sales LeadershipConsultative Selling TechniquesPerformance ManagementA/B Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B Sales ExperienceProject ManagementSales Process OptimizationMulti-Touch AttributionTrigger-Based Outbound Sequencing

Soft Skills

CoachingMentoringTeam LeadershipCollaborationObjection Handling

Tools & Technologies

Business Intelligence ToolsCustomer Relationship Management Tools

Industry Keywords

Direct-to-ConsumerB2B2CSales SupportCustomer ExperienceSales Management

About the role

Key responsibilities & impact

Lead a high-performing inside sales organization driving direct and assisted e-commerce revenue
Own performance across agent-placed orders and downstream self-service purchases within a seven-day attribution window
Improve EBITDA margins by coaching bulk sales, cross-selling, and value-added services
Operationalize trigger-based routing for high-value carts, multi-SKU landscaping projects, and browse abandonment
Design, scale, and monitor outbound SMS and phone campaigns
Oversee Save the Sale playbooks for logistics delays and stockouts
Coach, mentor, and performance-manage the CX Sales Team Lead
Standardize daily and weekly operating rhythms, stand-ups, coaching guides, and incentive programs
Partner with consultants and quality assurance teams on A/B testing scripts, objection handling, and follow-up cadences
Collaborate with analytics and technology stakeholders to refine sales processes and customer experience

Requirements

What you’ll need

5+ years of inside sales management, e-commerce sales leadership, or consultative retail sales operations experience
2–3 years of sales leadership experience with responsibility for team performance and outcomes
5 total years of B2B sales experience, with a strong focus on consultative, relationship-based selling
Proven experience managing a tiered team, including supervisors or team leads
Hands-on project management experience testing, integrating, and launching third-party partnerships or field-service operations
Experience utilizing advanced business intelligence and customer relationship management reporting tools
Experience monitoring pipelines, tracking multi-touch attribution, and executing A/B testing
Expert-level knowledge of consultative, relationship-focused sales techniques, objection-handling, and trigger-based outbound sequencing
Experience in a direct-to-consumer or B2B2C environment
Ability to balance tactical floor management with strategic roadmapping, resource planning, and third-party vendor management
Demonstrated ability to lead a team in an e-commerce sales environment
Strong background in sales management, inside sales, customer service, and sales support
Ability to work Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
Residence/work eligibility within the United States, subject to state restrictions

Benefits

Comp & perks

Medical, dental & vision
Critical Illness, Accident, and Hospital coverage
401(k) Retirement Plan with pre-tax and Roth post-tax contributions
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)