Patient Billing Representative

TEKsystems

. Assist patients with billing, explanation of benefits (EOB), deductible, Medicare, and insurance questions .

Posted 10/3/2026contractRemote • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare billing and customer service, with a strong focus on Epic systems and revenue cycle operations. Capable of resolving billing issues and providing compassionate support to patients while managing high call volumes.

Highest-signal resume keywords

Healthcare Billing ExperienceEpic ExperienceCustomer Service SkillsProblem-Solving AbilityCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare BillingRevenue Cycle OperationsInsurance Information UpdatesEOB ExplanationDeductible Management

Soft Skills

Compassionate Customer ServiceIndependent Work Ability

Tools & Technologies

Epic Systems

Industry Keywords

MedicarePatient AccountsBilling IssuesHigh-Volume Calls

About the role

Key responsibilities & impact

Assist patients with billing, explanation of benefits (EOB), deductible, Medicare, and insurance questions
Research patient accounts and resolve basic billing issues
Update insurance information
Handle high-volume calls while providing compassionate customer service
Support a major Epic transition

Requirements

What you’ll need

3+ years of healthcare billing/customer service experience
3+ years of Epic experience within revenue cycle/business office operations
Strong communication skills
Problem-solving ability
Ability to work independently
Must be located in one of the selected states: Arizona, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin

Benefits

Comp & perks

Medical, dental & vision
Critical Illness, Accident, and Hospital coverage
401(k) Retirement Plan with pre-tax and Roth post-tax contributions
Voluntary Life & AD&D insurance for the employee and dependents
Short- and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)