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TEKsystems

Patient Billing Representative

TEKsystems

. Assist patients with billing, EOB, deductible, Medicare, and insurance questions .

Posted 10/6/2026contractRemote • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare billing and customer service, with a strong focus on resolving billing issues and navigating insurance processes. Proficient in utilizing Epic for revenue cycle operations and delivering compassionate support to patients.

Highest-signal resume keywords
Healthcare Billing ExperienceEpic ExperienceCustomer Service SkillsProblem-Solving AbilityIndependent Work Capability

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Healthcare BillingInsurance NavigationEOB UnderstandingDeductible ManagementAccount Research
Soft Skills
Strong Communication SkillsCompassionate Customer ServiceProblem-Solving
Tools & Technologies
Epic
Industry Keywords
Revenue CycleBusiness Office OperationsHigh-Volume CallsMedicare

About the role

Key responsibilities & impact
  • Assist patients with billing, EOB, deductible, Medicare, and insurance questions
  • Research accounts and resolve basic billing issues
  • Update insurance information
  • Handle high-volume calls while providing compassionate customer service
  • Support a major Epic transition
  • Help patients navigate billing and insurance questions

Requirements

What you’ll need
  • 2+ years of healthcare billing/customer service experience
  • 2+ years of Epic experience within revenue cycle/business office operations
  • Strong communication skills
  • Problem-solving ability
  • Ability to work independently
  • Eligibility to work remotely from one of the listed states

Benefits

Comp & perks
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
  • Voluntary Life & AD&D insurance for the employee and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)