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Pharmacy Technician
TEKsystems. Partner with Clinical Pharmacists to optimize medication use and support closure of pharmacy and quality care gaps .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medication adherence, pharmacy quality initiatives, and care coordination within managed care environments. Proficient in utilizing Electronic Health Records (EHR) and pharmacy software to enhance operational efficiency and support quality improvement initiatives.
Highest-signal resume keywords
Active Pharmacy Technician LicenseMedication Adherence SupportCare Coordination ExperienceElectronic Health Record (EHR) KnowledgeBilingual Support in Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication AdherencePharmacy Quality MetricsData Entry AccuracyPharmacy Claims Data AnalysisQuality Improvement Initiatives
Soft Skills
Attention to DetailOrganizational SkillsEffective Communication
Tools & Technologies
Microsoft TeamsSharePointExcelOutlookPharmacy Software Platforms
Certifications & Qualifications
Active Pharmacy Technician License
Industry Keywords
Managed CareMedicare AdvantageQuality StandardsHIPAA CompliancePopulation Health Initiatives
About the role
Key responsibilities & impact- Partner with Clinical Pharmacists to optimize medication use and support closure of pharmacy and quality care gaps
- Review adherence and pharmacy claims data to identify intervention opportunities and escalate concerns to Clinical Pharmacists
- Participate in quality improvement initiatives related to medication safety, medication adherence, and operational efficiency
- Conduct outreach to members, caregivers, pharmacies, and provider offices for medication reviews, refill coordination, medication synchronization, and adherence interventions
- Coordinate care among members, pharmacies, providers, and internal care teams
- Update medication lists and document interventions in the Electronic Health Record (EHR) and other systems
- Identify and escalate medication discrepancies, adherence barriers, and medication-related concerns to pharmacists
- Support implementation of pharmacy technologies and workflows
- Assist in developing workflows that translate technology outputs into actionable interventions
- Support administrative and operational tasks related to pharmacy quality and clinical programs
- Use Microsoft Teams, SharePoint, Excel, and other systems to organize information, track initiatives, and communicate with stakeholders
- Collaborate with Clinical Pharmacists, providers, nurses, care managers, pharmacies, and internal stakeholders
- Communicate medication concerns, patient progress, operational issues, and quality initiatives
- Facilitate prescription refills and adherence-related outreach with providers and pharmacies
- Maintain timely and accurate written and verbal communication
- Document outreach, interventions, and communications accurately and promptly
- Maintain confidentiality and comply with HIPAA and organizational policies
- Ensure accuracy and completeness of data entered into EHRs, pharmacy systems, and tracking tools
Requirements
What you’ll need- Active Pharmacy Technician license
- 23 years of medical assessment experience, or related healthcare experience in a managed care, medical group, or ambulatory pharmacy setting
- Experience supporting medication adherence and pharmacy quality initiatives
- Familiarity with pharmacy quality metrics and STAR measures, including medication adherence, statin use in persons with diabetes, and deprescribing measures
- Strong computer proficiency, including Microsoft Teams, SharePoint, Outlook, and Excel
- Experience with care coordination and care management activities
- Ability to manage call volume and conduct structured outreach to members, caregivers, and providers
- Experience in healthcare environments such as Medicare Advantage or similar managed care programs
- Strong attention to detail and accuracy in documentation and data entry
- Ability to maintain confidentiality and adhere to HIPAA and organizational policies
- Ability to provide bilingual support in Spanish
- Knowledge of assessment, health, and functional problems of older adults in a managed care setting
- Experience working with pharmacy claims data, reporting tools, or population health initiatives
- Knowledge of Electronic Health Record (EHR) systems and pharmacy software platforms
- Experience with quality standards and quality improvement initiatives in healthcare
- Familiarity with Medicare Advantage programs
- Strong organizational skills and ability to support project coordination across multiple initiatives
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)