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Senior Conversational AI Designer
TEKsystems. Design conversational and behavioral experiences for AI assistants, copilots, chatbots, and agentic AI systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing conversational interfaces and AI experiences, focusing on user needs, business objectives, and human-centered design principles. Proficient in creating AI personas, communication frameworks, and trust-building mechanisms while collaborating with cross-functional teams.
Highest-signal resume keywords
Conversational Interface DesignAI Persona DevelopmentHuman-Centered Design PrinciplesLarge Language Models (LLMs)Prompt Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Conversational DesignUser Journey DevelopmentError Recovery StrategiesTrust-Building InteractionsCommunication FrameworksWorkflow OptimizationBehavioral GuidelinesDynamic AI Interaction DesignFeedback MechanismsTransparency Patterns
Soft Skills
Facilitation SkillsCommunication SkillsPresentation Skills
Tools & Technologies
Figma
Industry Keywords
Generative AIConversational AIAgentic AIAI GovernanceResponsible AI PracticesFinancial ServicesHealthcareE-Commerce
About the role
Key responsibilities & impact- Design conversational and behavioral experiences for AI assistants, copilots, chatbots, and agentic AI systems
- Define AI personas, voice, tone, communication principles, and interaction guidelines
- Create trust-building mechanisms, transparency patterns, and user guidance
- Design generative AI and autonomous or semi-autonomous agent workflows
- Establish conversational design standards, reusable frameworks, and best practices
- Translate user needs, business objectives, and product requirements into AI-enabled experiences
- Design clarification, error recovery, escalation, and feedback mechanisms
- Develop user journeys, conversation flows, prompts, and interaction models
- Prototype, test, refine, and optimize conversational experiences using feedback and performance insights
- Partner with researchers, product managers, architects, engineers, and UX designers throughout the product lifecycle
- Provide guidance on conversational AI and generative AI design best practices
- Independently drive workstreams and influence direction through expertise and collaboration
- Contribute to high-visibility initiatives involving generative AI, conversational AI, intelligent assistants, AI copilots, and agentic AI experiences
Requirements
What you’ll need- Proven experience designing conversational interfaces, virtual assistants, AI copilots, chatbots, and agentic AI experiences
- Ability to design what an AI assistant communicates and how it behaves within user workflows
- Experience designing clarification strategies, guidance mechanisms, error recovery experiences, and trust-building interactions
- Strong experience creating AI personas and communication frameworks
- Expertise defining voice, tone, etiquette, transparency, and behavioral guidelines
- Experience translating user research, business goals, and operational needs into conversational experiences
- Strong understanding of human-centered design principles and workflow optimization
- Understanding of Large Language Models (LLMs) and generative AI experiences
- Experience designing dynamic, adaptive, and partially autonomous AI-powered interactions
- Familiarity with prompt design, AI capabilities, limitations, and responsible AI principles
- Experience influencing cross-functional teams
- Strong facilitation, communication, and presentation skills
- Portfolio demonstrating conversational AI design, assistant or copilot experiences, persona development, voice and tone frameworks, behavioral guidelines, user journeys, workflow design, business problem-solving, and individual contributions
- Preferred: experience in highly regulated industries, financial services, healthcare, e-commerce, or similar complex business environments
- Preferred: experience with Figma
- Preferred: familiarity with AI governance, responsible AI practices, and enterprise-scale AI implementations
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Voluntary Life & AD&D insurance for the employee and dependents
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)