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Virtual Desktop Engineer
TEKsystems. Provide L2/L3 support for Omnissa Horizon VDI environments .
Posted 11/10/2026contractJacksonville • Florida • United StatesMid-LevelSenior💰 $70 - $74 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in VDI environments, particularly with Omnissa Horizon, VMware vSphere, and PowerShell scripting for automation. Proficient in troubleshooting, system performance monitoring, and adhering to security standards in regulated industries.
Highest-signal resume keywords
Omnissa Horizon SupportVMware vSphere AdministrationPowerShell ScriptingVDI Lifecycle ManagementProfile Management with FSLogix
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VDI SupportImage ManagementTroubleshootingRoot Cause AnalysisSession Performance OptimizationActive DirectoryGroup Policy ManagementCloud VDIEndpoint SecurityNetwork Troubleshooting
Soft Skills
Technical GuidanceCollaborationMentorship
Tools & Technologies
ControlUpStratusphereOmnissa App VolumesDynamic Environment ManagerInfrastructure-as-CodePackerThin ClientsRemote Access SolutionsEndpoint Management ToolsVDI Monitoring Tools
Certifications & Qualifications
VMware CertificationsMicrosoft Certifications
Industry Keywords
Regulated EnvironmentsFinancialHealthcareGovernmentSecurity StandardsSTIGsEnterprise Controls
Tech Stack
Tools & technologiesAzureCloudDNSPackerVMware
About the role
Key responsibilities & impact- Provide L2/L3 support for Omnissa Horizon VDI environments
- Troubleshoot virtual desktops, user profiles, session performance, and login delays
- Perform root cause analysis and problem management
- Administer and support Omnissa Horizon Connection Servers, UAG, and App Volumes
- Administer and support VMware vSphere, ESXi, and vCenter
- Maintain VDI images, golden templates, and application layers
- Monitor system health, capacity, and performance
- Improve desktop performance, capacity, and scalability
- Implement patches, upgrades, and lifecycle management
- Conduct pre-production testing and validate updates
- Develop PowerShell scripts to automate provisioning, image updates, and health checks
- Use monitoring tools such as ControlUp and Stratusphere to ensure service reliability
- Improve login times, application launch performance, and session stability
- Support thin clients, BYOD devices, and laptops
- Troubleshoot Blast and PCoIP display protocols
- Ensure adherence to security standards such as STIGs and enterprise controls
- Manage access policies, identity integration, endpoint security, patching, and vulnerability remediation
- Collaborate with infrastructure, security, and network teams, application owners, and business stakeholders
- Provide technical guidance and mentorship to junior engineers
Requirements
What you’ll need- 5+ years supporting VDI or virtualized environments
- Hands-on experience with Omnissa (VMware) Horizon
- Hands-on experience with VMware vSphere / ESXi / vCenter
- Strong expertise in virtual desktop lifecycle, including image management and provisioning
- Profile management experience with FSLogix or equivalent
- Experience with Active Directory, DNS, and DHCP
- Deep understanding of Group Policy (GPOs) in VDI environments
- Windows desktop and server operating systems knowledge
- PowerShell scripting for automation and administration
- Familiarity with infrastructure-as-code or image automation; Packer preferred
- Experience supporting thin clients such as Wyse and IGEL
- Experience with remote access solutions
- Knowledge of endpoint management tools
- Experience with VDI monitoring and analytics tools
- Ability to troubleshoot across network, storage, compute, and user sessions
- Experience with Omnissa App Volumes and DEM (Dynamic Environment Manager)
- Experience with cloud VDI, including Azure Virtual Desktop and Horizon Cloud
- Knowledge of networking, including load balancing, SSL, VPN, and UAG
- Knowledge of security tools such as CrowdStrike and Defender
- VMware/Omnissa certifications are nice to have
- Microsoft certifications (Azure, Windows) are nice to have
- Experience in regulated environments such as financial, healthcare, or government
- Must work onsite 3 days a week in Jacksonville, Florida
- No C2C; W2 only
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)