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Virtual Desktop Engineer
TEKsystems. Provide L2/L3 support for Omnissa Horizon VDI environments .
Posted 11/10/2026contractCharlotte • North Carolina • United StatesMid-LevelSenior💰 $70 - $74 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing Omnissa Horizon VDI environments, including troubleshooting, image management, and performance monitoring. Proficient in PowerShell scripting for automation and experienced in adhering to security standards and managing access policies.
Highest-signal resume keywords
Omnissa Horizon VDI SupportVMware vSphere/ESXi/vCenter AdministrationPowerShell Scripting for AutomationVDI Image Management and ProvisioningActive Directory and Group Policy Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VDI SupportImage ManagementTroubleshootingPowerShell ScriptingWindows Operating SystemsNetwork TroubleshootingProfile ManagementCloud VDISecurity Standards AdherenceMonitoring Tools
Soft Skills
Technical GuidanceCollaborationMentorship
Tools & Technologies
ControlUpStratusphereFSLogixPackerCrowdStrikeDefender
Certifications & Qualifications
VMware CertificationMicrosoft Azure Certification
Industry Keywords
Regulated EnvironmentsFinancialHealthcareGovernment
Tech Stack
Tools & technologiesAzureCloudDNSPackerVMware
About the role
Key responsibilities & impact- Provide L2/L3 support for Omnissa Horizon VDI environments
- Design, administer, troubleshoot, and optimize Omnissa Horizon VDI environments
- Troubleshoot persistent and non-persistent virtual desktops, user profiles, session performance, and login delays
- Perform root cause analysis and problem management
- Administer and support Horizon Connection Servers, UAG, App Volumes, and VMware vSphere/ESXi/vCenter
- Maintain VDI images, golden templates, and application layers
- Monitor system health, capacity, and performance
- Improve desktop performance, capacity, and scalability
- Implement patches, upgrades, and lifecycle management
- Conduct pre-production testing and validate updates
- Develop PowerShell scripts for provisioning, image updates, and health checks
- Use monitoring tools such as ControlUp and Stratusphere to ensure service reliability
- Improve login times, application launch performance, and session stability
- Support thin clients, BYOD devices, and laptops
- Troubleshoot Blast and PCoIP display protocols
- Ensure adherence to security standards, STIGs, and enterprise controls
- Manage access policies, identity integration, endpoint security, patching, and vulnerability remediation
- Collaborate with infrastructure, security, network, application, and business teams
- Provide technical guidance and mentorship to junior engineers
Requirements
What you’ll need- 5+ years supporting VDI or virtualized environments
- Hands-on experience with Omnissa (VMware) Horizon
- Hands-on experience with VMware vSphere / ESXi / vCenter
- Strong expertise in virtual desktop lifecycle, image management, and provisioning
- Profile management experience with FSLogix or equivalent
- Experience with Active Directory, DNS, and DHCP
- Deep understanding of Group Policy (GPOs) in VDI environments
- Windows desktop and server operating systems knowledge
- PowerShell scripting for automation and administration
- Familiarity with infrastructure-as-code or image automation; Packer preferred
- Experience supporting thin clients such as Wyse and IGEL
- Experience with remote access solutions and endpoint management tools
- Experience with VDI monitoring and analytics tools
- Ability to troubleshoot across network, storage, compute, and user sessions
- Experience with Omnissa App Volumes and DEM (Dynamic Environment Manager)
- Experience with Cloud VDI, including Azure Virtual Desktop and Horizon Cloud
- Knowledge of networking, including load balancing, SSL, VPN, and UAG
- Knowledge of security tools such as CrowdStrike and Defender
- Certifications in VMware/Omnissa or Microsoft Azure/Windows are nice to have
- Experience in regulated environments such as financial, healthcare, or government
- Must work onsite 3 days a week in Charlotte, NC
- W2 only; no C2C
- VMware, Windows, system administration, Windows 10, and Active Directory skills
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Voluntary Life & AD&D insurance for the employee and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)