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Director, Payroll
Teladoc Health. Lead all aspects of U.S. and Canadian payroll operations, including processing, reporting, and compliance . Direct and develop Payroll Managers and Payroll Analysts through performance management, coaching, succession
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in U.S. and Canadian payroll operations, compliance, and systems management, with a strong focus on process improvement and operational efficiency. Proven leadership in managing payroll teams and vendor relationships while ensuring adherence to regulatory requirements and internal controls.
Highest-signal resume keywords
U.S. And Canadian Payroll OperationsWorkday Payroll SystemsPayroll Compliance And Internal ControlsLeadership And Team ManagementProcess Improvement Initiatives
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingPayroll ReportingPayroll Tax ComplianceSOX ControlsPayroll ReconciliationMulti-State Payroll ManagementWage And Hour ComplianceOperational EfficiencyPerformance ManagementGovernance Practices
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsCommunication SkillsStakeholder Management
Tools & Technologies
Workday PayrollTime Tracking SystemsAbsence Management SystemsBenefits Administration SystemsCompensation Management Systems
Industry Keywords
Payroll RegulationsTax RequirementsEmployee ClassificationsEquity CompensationCompliance Audits
About the role
Key responsibilities & impact- Lead all aspects of U.S. and Canadian payroll operations, including processing, reporting, and compliance
- Direct and develop Payroll Managers and Payroll Analysts through performance management, coaching, succession planning, and professional development
- Establish and maintain payroll policies, procedures, internal controls, SOX controls, and governance practices
- Serve as primary owner and subject matter expert for payroll processes, compliance, and systems
- Oversee Workday Payroll, Time Tracking, Absence, Benefits, and Compensation configurations, enhancements, upgrades, testing, and implementations
- Ensure compliance with U.S. and Canadian payroll tax and employment-related requirements
- Oversee payroll tax filings, reconciliations, account maintenance, and issue resolution
- Partner with Stock Administration, Finance, and Accounting on equity compensation payroll and tax treatment
- Lead payroll participation in SOX, 401(k), workers’ compensation, financial, and other compliance audits
- Oversee reconciliations and month-end, quarter-end, and year-end close activities
- Monitor service metrics, identify risks, and improve efficiency, accuracy, and employee experience
- Manage payroll vendor relationships and performance
- Drive automation, standardization, scalability, and operational excellence initiatives
- Act as escalation point for complex payroll matters
- Support acquisitions, organizational changes, system implementations, and strategic initiatives impacting payroll
- Maintain payroll documentation, governance, and control frameworks
Requirements
What you’ll need- Bachelor’s degree in business, Accounting, Finance, Human Resources, or a related field, or equivalent combination of education and experience
- 10+ years of progressive payroll experience, including responsibility for complex, multi-state payroll operations
- 3+ years of leadership experience, including managing managers and payroll professionals
- Experience leading multi-state and Canadian payroll operations
- Experience overseeing payroll compliance and internal controls
- Experience managing payroll operations across diverse employee groups, classifications, pay structures, and employment types
- Strong knowledge of payroll regulations, tax requirements, wage and hour compliance, and payroll controls
- Experience partnering with Accounting, Finance, Tax, HR, and external vendors
- Demonstrated success leading process improvement and operational efficiency initiatives
- Strong analytical, problem-solving, and organizational skills
- Excellent communication and stakeholder management abilities
- Currently authorized to work in the United States without visa sponsorship now or in the future
- Experience with Workday payroll and HR systems is preferred
Benefits
Comp & perks- Performance bonus
- Flexible Vacation Policy
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Inclusive benefits program for employees and families
- Professional growth and career development opportunities