Teladoc Health

Manager

• Lead IDS (Internally Developed Software) SOX business process controls for RTE certification
• Ensure compliance with SOX, GAAP, and ASC standards
• Coordinate audit deliverables and mitigate control risks across Finance, Accounting, Audit, Technology, Product, and HHS teams
• Validate monthly and quarterly IDS and labor allocations
• Own the end-to-end labor reporting process, including resource intake, cost center coding, allocation validation, capitalization support, variance analysis, stakeholder follow-up, reporting distribution, and process documentation
• Manage Airtable operations, including automation development, user permissions, field and base updates, vendor coordination, and contract and usage oversight
• Develop and automate Power BI reports and dashboards
• Monitor and report on labor trends, allocation risks, reporting gaps, and process health
• Provide actionable insights to Technology and Finance leaders
• Manage budget tracking and resource alignment against approved spend
• Provide regular and transparent financial reporting to stakeholders
• Lead requirements gathering and process alignment activities
• Design, document, and execute repeatable processes
• Manage recurring data collection cycles and translate analysis into actionable business insights

Senior Technology Business Manager

Full-stack Engineer

• Design, build, and improve well-defined software features within existing systems
• Apply engineering fundamentals to break down problems and evaluate solution options with guidance
• Write clean, maintainable, well-tested code following established best practices
• Create and run unit and basic functional tests
• Participate in code reviews, design discussions, and technical problem-solving sessions
• Troubleshoot bugs and technical issues with increasing independence
• Use modern development tools, version control, and testing frameworks
• Document technical decisions and learnings
• Collaborate with engineers, product partners, and stakeholders to turn requirements into working solutions
• Continuously learn and develop software engineering skills

Junior Associate Engineer – Software Engineering Program

Physician

• Atender a pacientes mediante escucha activa del motivo de consulta
• Realizar entrevistas estructuradas
• Determinar médicamente la gravedad y el nivel asistencial requerido
• Dar consejo y orientación médica, incluyendo posible prescripción farmacológica
• Activar y adaptar el recurso médico adecuado según la situación clínica y disponibilidad
• Contactar con otros servicios de emergencias cuando no esté disponible el recurso necesario
• Realizar seguimiento del paciente hasta la llegada del recurso cuando sea necesario
• Cumplimentar el caso del paciente en el sistema
• Reportar incidencias al supervisor
• Cumplir los estándares de calidad y el código ético médico
• Actuar conforme a protocolos internos, acuerdos con compañías y políticas éticas de Teladoc Health International

Médico/a Urgencias

Nurse

• Realizar encuestas sobre salud para recopilar datos sobre el estado de salud y bienestar de los encuestados
• Evaluar de forma general la salud del cliente teniendo en cuenta su historial médico
• Recopilar datos de salud conforme a los estándares internos de calidad
• Transcribir información de manera clara, ordenada, completa y comprensible
• Ayudar a pacientes que desconocen sus antecedentes médicos
• Proporcionar educación sanitaria para el manejo diario de distintas patologías
• Promover la motivación para adoptar hábitos de vida saludables

Enfermero/a – Cuestionarios Médicos

Compliance

• Support execution of Teladoc Health’s day-to-day Compliance Program in partnership with senior leadership
• Collaborate with Legal and cross-functional teams on compliance program execution
• Serve as a subject matter expert for designated compliance areas
• Develop, update, implement, and oversee compliance policies and procedures
• Ensure adherence to internal controls and organizational compliance standards
• Monitor regulatory changes, applicable laws, regulations, standards, and compliance best practices
• Provide guidance on regulatory matters concerning accessibility
• Assist with RCM compliance-based training covering coding, billing, claims, denials, and revenue integrity
• Manage internal compliance audit controls focused on RCM, billing, and coding
• Identify enhanced monitoring and investigative opportunities
• Track compliance activities, trends, results, and improvement opportunities
• Conduct internal audits and implement corrective actions
• Contribute to the annual audit and compliance work plan and report results
• Own the RCM, billing, and claims compliance framework and annual plan
• Provide dashboards and executive reporting on RCM compliance posture, issues, trends, corrective actions, and key risk indicators
• Investigate compliance concerns and allegations related to RCM, billing, and coding
• Gather and analyze information to determine root causes
• Partner with Legal, HR, and other departments during investigations
• Assist with investigations involving regulatory inquiries such as CMS and OIG
• Escalate issues appropriately, implement corrective actions, resolve compliance issues, and track outcomes
• Lead the annual RCM compliance risk assessment across business lines, modalities, specialties, and payer segments
• Design and maintain preventive and detective revenue-cycle controls
• Conduct risk assessments and gap analyses
• Monitor federal and state regulatory changes and communicate impacts to leadership
• Develop and support processes addressing evolving regulatory requirements
• Maintain compliance-related documentation and resources
• Partner with Legal and business functions on investigations and compliance initiatives
• Support regulatory responses and compliance-related activities
• Analyze compliance data to identify risks and trends
• Improve monitoring, investigative, and compliance processes
• Support the Chief Compliance Officer in executing the Enterprise Compliance Program
• Perform additional compliance-related duties as needed

Senior Compliance Manager

Account Executive

• Drive IDNs and hospitals to adopt or expand enterprise telehealth services through partnerships with Teladoc Health
• Sell Teladoc Hospital and Health System’s enterprise virtual health platform and other solutions
• Gain access to and present solutions to IDN C-level leaders across strategy, IT, clinical, and digital health functions
• Coordinate solution presentation, design, sales, contracting, and implementation with Teladoc colleagues
• Develop and maintain in-depth knowledge of Teladoc HHS solutions and serve as a subject matter expert or connector to other SMEs
• Drive high client satisfaction after implementation through training, clinical program expansion, business intelligence reporting, and ongoing project management
• Consult, gain consensus, and drive action based on short- and long-term benefits
• Drive change-of-behavior solution sales focused on systems and processes
• Collaborate with customers and colleagues
• Travel throughout the assigned territory as required

Senior Account Executive

Account Manager

• Drive business development and commercial growth for Teladoc Health Canada
• Position Teladoc as a leader in transforming healthcare in Canada
• Originate, develop, and close new business across private-sector B2B markets
• Support and pursue public-sector opportunities aligned with business priorities
• Develop and execute business development and go-to-market strategy
• Own end-to-end growth and client lifecycle across assigned markets
• Achieve revenue objectives, including organic, net new, and cross-sell growth targets
• Define and execute a multi-year growth roadmap across insurers, intermediaries, employers, and directed public payors
• Identify growth opportunities using market trends and win/loss analyses
• Lead go-to-market planning for new products and collaborate on pricing and value propositions
• Lead the end-to-end pipeline, including strategic-account discovery, proposals, RFXs, pricing, and contract execution
• Drive operational rigor through CRM, performance dashboards, adoption, and client-value data
• Lead, mentor, and motivate sales and client management professionals
• Set targets, compensation, forecasts, pipeline management, and performance management
• Build client relationships supporting retention, expansion, and long-term partnership growth
• Lead consultative engagement with strategic accounts and executive-level client meetings
• Own customer success and experience strategy to support renewals and upsell opportunities
• Evaluate and expand strategic alliances and channel partnerships
• Represent Teladoc with clients and at conferences, trade exhibitions, and industry forums
• Monitor client and industry trends to anticipate needs and inform engagement strategies
• Oversee a team of sales and client management professionals on an interim basis

Senior Director, Growth and Partnerships

• Build, maintain, grow, and secure Teladoc Health's healthcare platform
• Determine courses of action based on guidelines and modify processes and methods as required
• Apply learned techniques and contribute to analysis and investigation to solve problems
• Provide standard professional advice and create initial reports and analyses for review
• Provide technical leadership to a small engineering team on a project-by-project basis
• Create engineering tasks from product requirement documents
• Conduct code reviews for engineering peers with a focus on member experience
• Architect and develop features and core platform capabilities focused on member experience
• Design, develop, and maintain scalable applications and services using PHP/Symfony and React
• Design database schemas, optimize queries, and develop automated test code using PostgreSQL
• Deploy and maintain containerized applications using Docker, Kubernetes, and Helm
• Support and troubleshoot applications running in Linux environments
• Build and maintain cloud-native solutions using Microsoft Azure services
• Update code to improve scalability, availability, performance, operational efficiency, and data-processing workflows

Software Engineer II

Recruitment

• Identify, source, and engage qualified healthcare providers through sourcing channels and creative outreach strategies
• Build and maintain provider talent pipelines for current and anticipated hiring needs
• Use LinkedIn Recruiter, resume databases, professional associations, healthcare networks, job boards, internal databases, referrals, and other sourcing tools
• Develop creative strategies to reach passive provider talent, including physicians, nurse practitioners, therapists, and other clinical professionals
• Conduct initial outreach and exploratory conversations to assess candidate interest, basic qualifications, and opportunity alignment
• Create personalized candidate outreach communicating Teladoc Health’s provider opportunities and value proposition
• Partner with Provider Recruiters to understand hiring priorities, provider profiles, geographic or licensing requirements, and business needs
• Develop and maintain talent pools for high-volume, difficult-to-fill, and future provider hiring needs
• Follow up with prospective candidates and convert passive talent into active applicants
• Track sourcing activity, candidate engagement, pipeline progress, and conversion metrics
• Support Teladoc Health’s mission of scaling its provider workforce to deliver high-quality virtual care

Talent Acquisition Sourcer, Contract

General

• Contact practitioners to obtain license documents
• Pre-fill applications and documents
• Collect, organize, track, and manage items requested by state boards, including fingerprint cards/background checks, Jurisprudence exams, CE courses, peer references, transcripts, supervision requests, license verifications, employment affiliations, notarized forms, photos, and board certification
• Submit applications to licensing boards and license compacts
• Follow up frequently with licensing boards and compacts to obtain application statuses
• Enter issued license information into the credentialing database
• Perform other duties as assigned

Licensing Coordinator

• Realizar encuestas sobre salud para recopilar datos útiles acerca del estado de salud y bienestar de los encuestados
• Evaluar de forma general la salud del cliente teniendo en cuenta su historial médico
• Recopilar datos de salud de acuerdo con los estándares de calidad internos
• Transcribir información de forma clara, ordenada, completa y comprensible
• Ayudar a pacientes con desconocimiento sobre sus antecedentes médicos
• Realizar educación sanitaria para el manejo diario de diferentes patologías
• Promover la motivación para adoptar hábitos de vida saludables

Nurse RA ESP-4

• Realizar encuestas sobre salud para recopilar datos útiles acerca del estado de salud y bienestar de los encuestados
• Comprender la salud en general, los factores que repercuten en cierta enfermedad, la opinión sobre los servicios médicos proporcionados y los factores de riesgo asociados con la salud del individuo
• Obtener una evaluación general acerca de la salud del cliente teniendo en cuenta su historial médico
• Recopilar los datos de salud de acuerdo con los estándares de calidad establecidos a nivel interno
• Transcribir información clara, ordenada, completa y comprensible
• Ayudar a pacientes con desconocimiento sobre sus antecedentes médicos
• Realizar educación sanitaria para el manejo diario de diferentes patologías y promover hábitos de vida saludables

Nurse RA, ESP-2

Supply Chain

• Develop dashboards tracking MRP performance, inventory positions, forecast accuracy, supplier lead time adherence, and service level attainment
• Analyze supply chain data to identify trends, inefficiencies, risks, and improvement opportunities
• Collaborate with Supply Chain, Procurement, Finance, IT, Quality, Marketing, and Operations teams
• Manage and monitor Oracle MRP and Supply Planning outputs to ensure timely inventory and materials replenishment
• Analyze planned orders, purchase requisitions, and Oracle MRP exception messages and drive appropriate actions
• Maintain planning parameters, including lead times, safety stock levels, reorder points, min/max quantities, sourcing rules, and item attributes
• Support monthly and quarterly supply planning reviews, inventory optimization initiatives, and S&OP processes
• Perform root cause analysis on shortages, stockouts, excess inventory, and MRP planning exceptions
• Collaborate with suppliers and internal stakeholders to resolve supply constraints and improve fulfillment performance
• Identify and implement cost reduction and process improvement opportunities
• Present analytical findings and recommendations to leadership and stakeholders
• Ensure data accuracy, integrity, and compliance with company standards

Supply Chain Analyst

Supervisor

• Manage a team of coaches
• Provide day-to-day support for essential team duties
• Support scheduling, shift coverage, training, support, and quality monitoring for existing products
• Contribute to best practices for current and future product-specific processes
• Solicit and consolidate team input
• Co-lead regularly scheduled team meetings with the Manager
• Participate in cross-functional projects and meetings
• Continue scheduled shifts to support members and coaches
• Mentor, support, train, and onboard new and existing team members
• Provide input on team training and professional development needs
• Gather and escalate team feedback
• Assist with recruitment and interviews as needed
• Maintain training records and the internal certification process
• Develop and apply Quality Monitoring processes
• Ensure operational coverage for products, including on-call or weekend coverage as needed

Supervisor, Coaching Services

• Manage a team of coaches
• Provide day-to-day support for essential duties
• Support scheduling, shift coverage, training/support, and quality monitoring for existing products
• Contribute to best practices for existing and future product-specific processes
• Solicit and consolidate team input
• Co-lead regularly scheduled team meetings with the Manager
• Participate in cross-functional projects and meetings
• Continue regularly scheduled shifts to support members and coaches
• Mentor, support, train, and onboard new and existing team members
• Provide input to the Manager on team training and professional development needs
• Gather and escalate team feedback
• Assist the Manager with recruitment and interviews as needed
• Maintain training records and the internal certification process
• Develop and apply Quality Monitoring processes
• Ensure operational coverage for products, potentially including on-call or weekend coverage
• Perform additional responsibilities as outlined by the Manager