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Director, Strategic Partnerships
Teladoc Health. Lead the growth, retention, operational execution, and strategic expansion of Teladoc Health’s commercial partnership relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert-level understanding of the employer healthcare benefits market and Teladoc Health products, with proven ability to manage complex strategic partnerships and drive measurable revenue growth and partner satisfaction. Strong analytical skills and project ownership capabilities are essential for leading cross-functional initiatives and enhancing partner engagement.
Highest-signal resume keywords
Strategic Partnerships ManagementRevenue Growth StrategiesSalesforce ProficiencyHealthcare Benefits ExpertiseExecutive Presence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic SellingProject OwnershipProcess ImprovementAnalytical MindsetContract ReviewAccount ManagementBusiness ReviewsData Sharing ProcessesMarket Feedback TranslationPerformance Guarantees
Soft Skills
Excellent CommunicationPublic SpeakingCollaborationInfluencing Senior LeadersMentoring
Tools & Technologies
SalesforceMicrosoft OfficeExcelPowerPointSharePointHighspot
Industry Keywords
Healthcare SalesEmployer BenefitsBenefits ConsultingBroker RelationsChannel Development
About the role
Key responsibilities & impact- Lead the growth, retention, operational execution, and strategic expansion of Teladoc Health’s commercial partnership relationships
- Develop and maintain annual partner strategies, operating calendars, forecasts, account maps, executive engagement plans, business reviews, and stewardship meetings
- Support national partnership agreements, including pricing, referral fees, performance guarantees, preferred terms, contract review, renewals, and execution
- Establish and enhance partner data sharing processes
- Maintain and communicate national partnership terms and pricing revisions
- Build expert-level relationships across partner executive, regional, clinical, pharmacy, wellbeing, digital health, population health, analytics, account management, and local market teams
- Lead partner engagement through in-person events, consultant education, sales enablement sessions, webinars, and client or prospect seminars
- Support new business, renewals, expansions, RFP/RFI responses, prospect huddles, and partner-influenced pipeline
- Support client retention and account resolution efforts
- Drive revenue growth, margin performance, and partner satisfaction
- Translate partner priorities, market feedback, competitive intelligence, and win/loss learnings into commercial strategies
- Use reporting, analytics, Salesforce, scorecards, partner feedback, pipeline data, and book-of-business insights to assess performance
- Maintain Salesforce, SharePoint, Highspot, partner overviews, event tracking, partner communications, and Strategic Partnerships resources
- Educate internal teams on partnerships, partner programs, market positioning, requirements, and best practices
- Lead cross-functional initiatives and contribute to team standards, operating processes, and internal communications
- Represent Teladoc Health in strategic partner meetings, conferences, industry forums, education sessions, and executive discussions
- Mentor associates or account executives and coordinate matrixed workstreams as needed
Requirements
What you’ll need- 9-12 or more years of direct industry experience in strategic partnerships, employer benefits, benefits consulting, broker relations, healthcare sales, account management, channel development, or a related commercial healthcare role
- Bachelor’s degree required
- Expert-level understanding of the employer healthcare benefits market
- Expert Teladoc Health product knowledge
- Proven ability to manage complex strategic relationships, develop annual partner strategies, lead business reviews, and drive measurable revenue growth, retention, and partner satisfaction
- Strong executive presence and ability to influence senior leaders
- Excellent written, verbal, presentation, public speaking, and storytelling skills
- Strong strategic selling skills
- Strong analytical and process-driven mindset
- Demonstrated project ownership, change management, and process improvement skills
- Ability to collaborate with customers, partners, senior leaders, cross-functional colleagues, and matrixed teams
- Proficiency with Salesforce, Microsoft Office, Excel, PowerPoint, SharePoint, Highspot, and related business communication and enablement tools
- 20% travel required
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits
Comp & perks- Performance bonus
- Flexible Vacation Policy
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Inclusive benefits program for employees and families
- Professional development opportunities
- Career growth opportunities