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Director, Strategic Partnerships
Teladoc Health. Lead and grow strategic partner relationships with employee benefit consultants and national brokers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert-level understanding of the employer healthcare benefits market and proven ability to manage complex strategic relationships. Excels in developing annual partner strategies, driving revenue growth, and influencing senior leaders through strong communication and analytical skills.
Highest-signal resume keywords
Strategic Partnerships ManagementHealthcare Benefits ExpertiseSalesforce ProficiencyProject OwnershipStrong Executive Presence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic SellingRevenue GrowthAccount ManagementData AnalysisProcess Improvement
Soft Skills
Excellent CommunicationPublic SpeakingCollaborationNetworkingStorytelling
Tools & Technologies
SalesforceMicrosoft OfficeExcelPowerPointSharePointHighspot
Industry Keywords
Employee BenefitsBenefits ConsultingBroker RelationsHealthcare SalesChannel Development
About the role
Key responsibilities & impact- Lead and grow strategic partner relationships with employee benefit consultants and national brokers
- Develop and maintain annual partner strategies, operating calendars, forecasts, account maps, executive engagement plans, business reviews, and stewardship meetings
- Support national partnership agreements, including pricing, referral fees, performance guarantees, preferred terms, contract review, renewals, and execution
- Establish and enhance partner data sharing processes
- Maintain and communicate national partnership terms and pricing revisions
- Build expert-level relationships across partner executive, regional, clinical, pharmacy, wellbeing, digital health, population health, analytics, account management, and local market teams
- Lead partner engagement through in-person events, consultant education, sales enablement sessions, webinars, and seminars
- Support new business, renewals, expansions, RFP/RFI responses, prospect huddles, and partner-influenced pipeline
- Support client retention and account resolution efforts with BenCon involvement
- Drive revenue growth, margin performance, and partner satisfaction
- Translate partner priorities, market feedback, competitive intelligence, and win/loss learnings into sales enablement, product positioning, commercialization, and market development strategies
- Use reporting, analytics, Salesforce, scorecards, partner feedback, pipeline data, and book-of-business insights to assess performance and make recommendations
- Maintain Salesforce, SharePoint, Highspot, partner overviews, event tracking, partner communications, and Strategic Partnerships resources
- Educate internal teams on BenCon partnerships, partner programs, market positioning, partnership requirements, and best practices
- Contribute to team standards, operating processes, internal communications, project ownership, cross-functional workstreams, and internal marketing
- Represent Teladoc Health in strategic partner meetings, conferences, industry forums, education sessions, and executive-level discussions
- Mentor associates or account executives and lead cross-functional initiatives as needed
Requirements
What you’ll need- 9-12 or more years of direct industry experience in strategic partnerships, employer benefits, benefits consulting, broker relations, healthcare sales, account management, channel development, or a related commercial healthcare role
- Bachelor’s degree required
- Expert-level understanding of the employer healthcare benefits market
- Expert Teladoc Health product knowledge
- Proven ability to manage complex strategic relationships, develop annual partner strategies, lead business reviews, and drive measurable revenue growth, retention, and partner satisfaction
- Strong executive presence and ability to influence senior leaders
- Excellent written, verbal, presentation, public speaking, and storytelling skills
- Strong strategic selling skills
- Strong analytical and process-driven mindset
- Demonstrated project ownership, change management, and process improvement skills
- Ability to collaborate with customers, partners, senior leaders, cross-functional colleagues, and matrixed teams
- Strong internal networking skills
- Proficiency with Salesforce, Microsoft Office, Excel, PowerPoint, SharePoint, Highspot, and related tools
- Commitment to ongoing industry knowledge and professional development
- 20% travel required
- Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future
Benefits
Comp & perks- Performance bonus
- Flexible Vacation Policy
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Inclusive benefits program for employees and families
- Professional growth and career development opportunities
- Candidate resources and recruiter support