Expert Coach II, CDCES

Teladoc Health

. Provide whole-person 1:1 coaching and education to drive behavior changes and improve clinical outcomes .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $36 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing 1:1 coaching and education for chronic condition management, particularly in diabetes care, while applying evidence-based principles and the ADCES 7 Self-Care Behaviors. Capable of mentoring peers and facilitating group learning events to enhance member education and outcomes.

Highest-signal resume keywords

Certified Diabetes Care And Education Specialist (CDCES)Diabetes Management CoachingMotivational InterviewingEvidence-Based CoachingMember Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chronic Condition ManagementDiabetes EducationCoaching TechniquesBehavior Change StrategiesClinical Best PracticesADCES 7 DSME/T Education ModelProcess ImprovementEducation Material DevelopmentGroup FacilitationHealthcare Experience

Soft Skills

Relationship BuildingCommunication SkillsMentoringEmpathyAdaptability

Certifications & Qualifications

Certified Diabetes Care And Education Specialist (CDCES)

Industry Keywords

HealthcareChronic Disease ManagementDiabetes ManagementPatient EducationBehavioral Health

About the role

Key responsibilities & impact

Provide whole-person 1:1 coaching and education to drive behavior changes and improve clinical outcomes
Help members effectively self-manage chronic conditions
Assess individual member needs and tailor education and coaching accordingly
Build positive relationships with members and deliver an excellent member experience
Attend mandated meetings and complete required online and/or in-person training
Follow scheduling best practices to meet coaching utilization and member needs
Participate in process improvement
Mentor less-experienced coaches through formal or informal support, feedback, and answers to questions
Support development of education handouts, videos, podcasts, and client-facing presentations
Stay current on clinical best practices and share expertise across the team and company
For Diabetes Management coaching, provide autonomous 1:1 diabetes education and coaching using the ADCES 7 Self-Care Behaviors and evidence-based recommendations
Stay current on diabetes-management best practices
Facilitate live diabetes-focused group Learning Events as needed

Requirements

What you’ll need

Minimum of a bachelor’s degree
If coaching in the Diabetes product, must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES)
Maintain CDCES certification with the required 75 CEUs in 5 years
Ability to apply evidence-based principles to coaching practice
Ability to interpret and incorporate the ADCES 7 DSME/T education model
Strong background knowledge of the science and latest treatment options for managing diabetes
At least 3 years of professional experience in the healthcare field
Ability to provide quality member education and coaching
Ability to assess member needs, including skills, knowledge, barriers, and motivation
Coaching approach congruent with Motivational Interviewing
Bilingual Spanish/English desirable but not required
Currently authorized to work in the United States without visa sponsorship now or in the future

Benefits

Comp & perks

Performance bonus
Benefits subject to eligibility requirements
During the first year, accrue 5.84 hours of PTO per bi-weekly pay period
80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time positions
Career growth and meaningful development opportunities
Inclusive benefits programs for employees and families
Teladoc Health equipment provided at no charge to employees