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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in whole-person coaching and education, utilizing Motivational Interviewing techniques to empower members in self-managing chronic conditions. Proficient in assessing member needs and delivering tailored education, with a strong foundation in diabetes science and evidence-based coaching practices.
Highest-signal resume keywords
National Board Certified Health And Wellness Coach (NBC-HWC)Motivational InterviewingDiabetes Science KnowledgeEvidence-Based CoachingDiabetes Prevention Program (DPP) Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chronic Condition ManagementMember EducationNeeds AssessmentBehavior Change StrategiesCoaching MethodologiesClinical Best PracticesADCES 7 DSME/T Education ModelProcess ImprovementContent DevelopmentBilingual Spanish/English
Soft Skills
MentoringCommunicationEmpathyCollaborationFeedback Provision
Certifications & Qualifications
National Board Certified Health And Wellness Coach (NBC-HWC)Diabetes Prevention Program (DPP) CDC Lifestyle Certification
Industry Keywords
HealthcareChronic Disease ManagementWhole-Person CoachingMember-Centered ApproachBehavioral Health
About the role
Key responsibilities & impact- Provide whole-person one-to-one coaching and education
- Empower members to self-manage chronic conditions
- Assess member needs and deliver tailored education and coaching to drive positive behavior changes
- Use a member-centered Motivational Interviewing approach
- Attend mandated meetings and complete required online or in-person training
- Follow scheduling best practices to meet coaching utilization and member needs
- Participate in process improvement
- Mentor less-experienced coaches through feedback and answering questions
- Support development of education handouts, videos, podcasts, and client-facing presentations
- Stay current on clinical best practices for whole-person coaching and share expertise across the team and company
- Allocate up to 30% of time to liaison, project, or cross-functional responsibilities as business needs require
Requirements
What you’ll need- Must possess and maintain certification as a National Board Certified Health and Wellness Coach (NBC-HWC)
- Up to date with the required CEUs to maintain NBC-HWC
- Minimum of a bachelor’s degree
- Ability to apply evidence-based principles to coaching practice
- Ability to interpret and incorporate the ADCES 7 DSME/T education model, focusing on diabetes-related behaviors
- Strong background knowledge of diabetes science and latest treatment options
- At least 3 years of professional experience in the healthcare field
- Ability to provide quality member education and coaching
- Ability to assess member needs, including skills, knowledge, barriers, and motivation
- Coaching approach congruent with Motivational Interviewing
- Diabetes Prevention Program (DPP) CDC Lifestyle Certification preferred
- Advanced degree in a health-related field preferred
- Bilingual Spanish/English desirable but not required
- Must be currently authorized to work in the United States without current or future visa sponsorship
Benefits
Comp & perks- Performance bonus eligibility
- Benefits subject to eligibility requirements
- 5.84 hours of PTO accrued per bi-weekly pay period during the first year of service
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Career growth and meaningful development opportunities
- Inclusive benefits programs for employees and families