Medical Affairs Specialist

Teladoc Health

. Partner with medical and clinical operations leadership to align credentialing workflows, policy updates, and provider network standards with clinical governance objectives .

Posted 11/5/2026full-timeToronto • CanadaJuniorMid-Level💰 CA$60,000 - CA$70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Physician Credentialing and Medical Affairs, with a strong focus on compliance standards, regulatory knowledge, and effective management of credentialing workflows. Proficient in database management and maintaining data integrity while ensuring adherence to provincial licensing policies.

Highest-signal resume keywords

Physician CredentialingCredentialing StandardsDatabase ManagementRegulatory ComplianceMS Office 365

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credentialing WorkflowsPrimary-Source VerificationPolicy ImplementationData Integrity ManagementMedical TerminologyDigital Verification PortalsProcess ImprovementCompliance PipelinesProvider Lifecycle TrackingCommittee Support

Soft Skills

Attention to DetailOrganizational SkillsCommunication SkillsDiscretionAbility to Manage Competing Priorities

Tools & Technologies

CMARSCredentiallyPhysician Database PlatformsDigital Health Platforms

Industry Keywords

Medical AffairsClinical AdministrationCanadian Health AuthorityProvincial Licensing PoliciesCredentialing Committee

About the role

Key responsibilities & impact

Partner with medical and clinical operations leadership to align credentialing workflows, policy updates, and provider network standards with clinical governance objectives
Assemble, verify, and compile provider credentialing dossiers and application packages for Credentialing Committee review
Conduct primary-source verifications for active licensure, provincial good standing, CMPA/liability coverage, and clinical certifications
Identify and escalate credentialing discrepancies, background findings, and adverse regulatory or disciplinary actions
Lead the annual recredentialing lifecycle across a multidisciplinary provider network
Assist the Credentialing Committee with provider policies, clinical guidelines, and compliance standards
Serve as committee secretariat by preparing agendas, taking minutes, tracking approvals, and maintaining audit-ready documentation
Manage physician database platforms and maintain data integrity for licenses, credentials, scope of practice, and contact records
Coordinate operational hand-offs from recruitment screening through platform setup and onboarding
Track and report provider lifecycle milestones from intake and credentialing through active standing and offboarding
Recommend and execute process improvements across Medical Affairs operations
Support ad hoc operational and governance projects assigned by clinical leadership

Requirements

What you’ll need

2+ years of dedicated experience in Medical Affairs, Physician Credentialing, or Clinical Administration within a Canadian hospital, health authority, or digital health/telemedicine organization
Strong, up-to-date knowledge of credentialing standards and Canadian provincial medical/professional regulatory authorities and governing colleges
Knowledge of evolving provincial licensing policies across Canada
Exceptional administrative and organizational skills with strong attention to detail
Ability to manage competing priorities
Ability to handle sensitive and confidential provider information and legal/regulatory records with discretion
Hands-on experience with physician database management and credentialing platforms such as CMARS or Credentially is strongly preferred
Proficiency with digital verification portals
Experience supporting clinical committees and high-volume compliance pipelines
Experience supporting policy implementations
Proficiency with MS Office 365 and medical terminology
Clear, professional verbal and written communication skills
Ability to travel up to 10%

Benefits

Comp & perks

Accessible care at no cost to patients
Supportive, collaborative network
Learning and growth opportunities
Growth and innovation opportunities
Equal employment opportunity
Inclusive and accessible work environment
Reasonable accommodations for qualified individuals with disabilities