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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Electronic Health Records (EHR), scheduling appointments, and maintaining compliance with health information regulations. Proficient in customer service and communication, contributing to efficient virtual care delivery.
Highest-signal resume keywords
Medical Assistant CertificationElectronic Health Record (EHR) ManagementCustomer Service ExperienceVideo Conferencing ExperienceProficient Computer Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EHR ManagementMedical History DocumentationBiometric Screening DocumentationAppointment SchedulingPreventive Measure Identification
Soft Skills
Time ManagementVerbal CommunicationWritten CommunicationTeam CollaborationIndependent Work
Tools & Technologies
Microsoft SoftwareVideo Conferencing Tools
Certifications & Qualifications
Active Medical Assistant Certification
Industry Keywords
Healthcare ComplianceVirtual CarePatient Care PlansHealth Information Management
About the role
Key responsibilities & impact- Review intake records for completeness
- Transfer information to the Electronic Health Record (EHR)
- Schedule appointments
- Assess video readiness
- Communicate with healthcare team members and members
- Maintain health information in compliance with corporate and federal regulations
- Take full medical histories, including medications
- Document biometric screenings
- Identify needed preventive measures
- Prepare EHR charts before visits
- Assist nursing staff in preparing care plans
- Contribute to efficient virtual care products and services for Teladoc Health members
Requirements
What you’ll need- High school diploma required
- 2+ years of college preferred
- 2+ years Medical Assistant experience
- LPN/LVN or Nursing Student training helpful
- Customer service experience required
- EHR experience preferred
- Video conferencing experience preferred
- Proficient computer skills, specifically with Microsoft software
- Strong time management skills
- Ability to manage multiple, competing priorities
- Excellent verbal and written communication skills
- Ability to work independently and as part of a high-performing team
- Ability to thrive in a fast-paced work environment in a growing company
- Active Medical Assistant Certification required
- Currently authorized to work in the United States without visa sponsorship now or in the future
Benefits
Comp & perks- Performance bonus (subject to eligibility requirements)
- Benefits program (subject to eligibility requirements)
- 5.84 hours of PTO accrued per bi-weekly pay period during the first year
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time positions
- Career growth and development opportunities
- Inclusive benefits programs for employees and families