Principal II, AI Platform Engineer – GenAI

Teladoc Health

. Architect and hands-on develop production GenAI applications, including member-facing AI agents, conversational experiences, and API-based workflows .

Posted 11/11/2026full-timeRemote • United StatesLead💰 $250,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting and developing production GenAI applications, with a strong focus on Databricks integration, AI engineering practices, and secure system design. Proven ability to lead technical direction, mentor teams, and collaborate across multiple disciplines to deliver innovative AI solutions.

Highest-signal resume keywords

GenAI Application DevelopmentDatabricks ExperienceAI Engineering PracticesPython ProgrammingMachine Learning Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GenAI EngineeringProduction Systems DevelopmentLakehouse ArchitectureDelta LakeSpark Performance TuningCI/CD ImplementationAPI DevelopmentObservability TechniquesModel GovernanceTool Calling

Soft Skills

MentoringTechnical LeadershipCross-Team CollaborationCommunication

Tools & Technologies

DatabricksUnity CatalogDatabricks SQLRAGVector Retrieval

Industry Keywords

PHI/PII ProtectionsAutomated TestingOperational TroubleshootingAccess ControlsPerformance Monitoring

Tech Stack

Tools & technologies

PySparkPythonSparkSQLUnity

About the role

Key responsibilities & impact

Architect and hands-on develop production GenAI applications, including member-facing AI agents, conversational experiences, and API-based workflows
Design and build reusable agent infrastructure for orchestration, tool/function calling, RAG, vector search, context management, and model integrations
Architect AI solutions on Databricks, including platform integration, model serving, retrieval, and governance
Make cross-team technical decisions on AI architecture, scalability, platform integrations, and build-versus-buy tradeoffs
Establish production AI engineering practices for evaluation, automated testing, CI/CD, model/prompt versioning, observability, and troubleshooting
Build safe, reliable AI systems with PHI/PII protections, guardrails, access controls, and performance and cost monitoring
Partner with product, engineering, data, security, and compliance teams to deliver member-facing AI capabilities
Mentor engineers, set AI engineering standards, and communicate technical decisions to engineering leaders and executives
Participate in on-call support as a senior escalation resource for production AI incidents

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, Machine Learning, or a related field, or equivalent practical experience
12+ years of experience building and running production systems
Proven record of setting technical direction for large, multi-team initiatives and defining architectures and standards used across the company
5+ years of hands-on Databricks experience at production scale
Experience with Lakehouse architecture, Unity Catalog, Delta Lake, Spark/PySpark performance tuning, Workflows, Databricks SQL, and cost management
Strong foundation in traditional machine learning or deep learning
Recent, substantial agentic GenAI engineering experience
Proven experience personally building, deploying, and operating production GenAI/LLM applications, ideally 3+ years
Strong knowledge of agent architecture, orchestration, tool calling, RAG, vector retrieval, context management, evaluation, and observability
Strong Python skills and experience delivering production AI services or APIs
Experience with CI/CD, testing, monitoring, and operational troubleshooting
Ability to lead through technical authority, mentor engineers, collaborate across teams, and design secure, reliable systems while remaining hands-on
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits

Comp & perks

Performance bonus
RSUs
Flexible Vacation Policy
80 hours of Paid Sick, Safe, and Caregiver Leave annually
Benefits program for employees and their families
Teladoc Health equipment provided at no charge
Career growth opportunities
Inclusive workplace and equal opportunity employment