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Senior Associate – Health Plans
Teladoc Health. Manage and grow Teladoc Health's relationships with major insurance companies and health plan payers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management within the health plan payers space, leveraging strong analytical and interpersonal skills to drive revenue growth and customer satisfaction. Proficient in developing and executing account plans while collaborating across diverse teams to enhance market development.
Highest-signal resume keywords
Strategic Account ManagementRelationship BuildingProject ManagementAnalytical SkillsMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningData AnalysisMarket DevelopmentRevenue GrowthValue-Based Results Transformation
Soft Skills
Interpersonal SkillsCommunication SkillsCritical ThinkingLeadership SkillsConsultative Skills
Certifications & Qualifications
Bachelor's DegreeMaster's Degree in Public Health (Desirable)
Industry Keywords
Health Plan PayersInsurance CompaniesCustomer SatisfactionMarket TrendsStart-Up Experience
About the role
Key responsibilities & impact- Manage and grow Teladoc Health's relationships with major insurance companies and health plan payers
- Build strategic relationships across account roles and areas of expertise, including executive-level personnel
- Prospect and identify new opportunities within the account base
- Develop quarterly reports using data to define and present Teladoc Health's value proposition to executive-level clients
- Develop an operating calendar, detailed account plan/forecast, and account planning/mapping process
- Collaborate with product, clinical, data science, implementation, reporting, legal, and finance teams on the strategic roadmap
- Drive revenue, market share, product expansion, market development, and margin goals within budget
- Manage issue resolution and customer satisfaction within the account base
- Analyze customer needs, market trends, industry challenges, major players, products, and technologies
Requirements
What you’ll need- 5+ years experience within the health plan payers space
- Proven track record of success with complex and strategic account management
- Experience transforming account productivity from volume-based to value-based results
- Strong interpersonal, relationship-building, listening, consultative, communication, and rapport-building skills
- Strong project management skills and ability to manage details in a fast-paced environment
- Experience advising, presenting to, and persuading senior corporate personnel
- Strong critical thinking and analytical skills
- Leadership experience and skill, with a vision for market development
- A Bachelor's degree (BS/BA)
- Proficiency with the Microsoft Office Suite
- Willingness to travel for work
- Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future
- Start-up experience desirable
- Technology and/or professional services experience a plus
- Master's degree in Public Health ideally, not required
Benefits
Comp & perks- Performance bonus
- Flexible Vacation Policy
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Inclusive benefits program centered around employees and their families
- Career growth opportunities
- Candidate resources and recruiter guidance
- Innovative and inclusive workplace culture