Senior Technical Program Manager

Teladoc Health

. Lead end-to-end delivery of complex technical programs across web, mobile, platform, infrastructure, and data products .

Posted 10/16/2026full-timeRemote • United StatesSenior💰 $140,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex technical programs across web, mobile, and data products, utilizing Agile methodologies and AI tools to enhance program management and operational efficiency. Proven ability to align cross-functional teams and establish program metrics for successful delivery.

Highest-signal resume keywords

Technical Program ManagementAgile MethodologiesCloud Platforms (AWS, Azure, GCP)AI Tools and AutomationProgram Metrics and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementSoftware Development LifecycleAPIsData PipelinesCI/CD PracticesSystem IntegrationsSecurity PrinciplesKPI EstablishmentRisk MitigationTechnical Architecture Discussions

Soft Skills

Influencing Without AuthorityMentoringFacilitating Technical DiscussionsProblem SolvingCommunication

Tools & Technologies

JiraConfluenceAirtableTableauPower BI

Industry Keywords

Healthcare TechnologyConsumer Web/Mobile ExperienceFunnel AnalyticsA/B TestingEnterprise-Scale Platforms

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformTableau

About the role

Key responsibilities & impact

Lead end-to-end delivery of complex technical programs across web, mobile, platform, infrastructure, and data products
Align product, engineering, design, and operations teams on strategic initiatives
Develop and maintain program plans, roadmaps, dependencies, milestones, and delivery metrics
Identify and mitigate risks, resolve blockers, and manage escalations
Facilitate technical discussions about architecture, integrations, system dependencies, and delivery tradeoffs
Establish and track KPIs, success metrics, and program health indicators
Create dashboards and status reports using Jira, Confluence, Airtable, Tableau, Power BI, and AI-enabled reporting solutions
Apply Agile, Scrum, Lean, Kanban, and Kaizen methodologies
Align technical roadmaps with platform scalability, reliability, and business goals
Use AI tools and automation to improve program management, reporting, risk identification, and operational efficiency
Conduct retrospectives and implement lessons learned
Mentor junior and mid-level Technical Program Managers
Serve as a thought leader for technical program management practices

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience
5+ years of program or project management experience
2+ years in a Technical Program Manager or equivalent technical delivery role
Experience delivering large-scale, cross-functional technical programs with measurable business outcomes
Understanding of software development lifecycles, cloud platforms (AWS, Azure, or GCP), APIs, data pipelines, CI/CD practices, system integrations, and security principles
Experience in Agile delivery environments using Scrum, Kanban, SAFe, or Lean methodologies
Ability to influence across multiple teams and leadership levels without direct authority
Experience establishing program metrics, tracking outcomes, and communicating progress to technical and executive audiences
Demonstrated use of AI and automation tools to improve program delivery, reporting, operational efficiency, or productivity
Currently authorized to work in the United States without current or future visa sponsorship
Advanced degree, healthcare technology experience, professional certifications, consumer web/mobile experience, funnel analytics, A/B testing, responsible AI, enterprise-scale platforms, advanced reporting/visualization expertise, and mentoring experience preferred

Benefits

Comp & perks

Performance bonus
Flexible Vacation Policy
80 hours of Paid Sick, Safe, and Caregiver Leave annually
Inclusive benefits program centered around employees and their families
Career growth opportunities
Learning and professional development opportunities
Equal opportunity and inclusive workplace