Associate Customer Product Manager

Teleflex

. Act as a liaison for the commercial operation of the VEM Business Unit .

Posted 9/22/2026full-timeMorrisville • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer inquiries, sales orders, and inventory communication within the VEM Business Unit, while ensuring customer satisfaction and effective collaboration across departments. Proficient in SAP and skilled in problem-solving, organizational, and analytical tasks in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceSales Order ManagementProficient In SAPAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Order ProcessingInventory ManagementData ManagementPricing VerificationProblem-Solving

Soft Skills

Organizational SkillsInterpersonal SkillsAnalytical Skills

Tools & Technologies

SAPMS WordMS Excel

Industry Keywords

Consumer Packaged GoodsMedical DeviceMedical ManufacturingDistribution

About the role

Key responsibilities & impact

Act as a liaison for the commercial operation of the VEM Business Unit
Ensure the success of internal and external customers throughout the VEM customer journey
Manage VEM sales orders, customer inquiries, and inventory communication
Communicate with customers and sales representatives regarding inquiries, order status, backorders, product changes, and pricing
Monitor and release product constraints and exclusions to ensure appropriate allocation and timely release
Work with marketing and sales on inventory transition plans during VEM product introductions
Monitor and mitigate excess and obsolete inventory on VEM products, including escalation to management and management of the product constraint process
Manage sales order processing and monitoring, pricing verification, and inventory-level verification
Assist marketing with Requests for Information and Requests for Pricing
Investigate and resolve data management and order management system problems
Monitor and release VEM orders in SAP to facilitate distribution processing
Work with sales representatives and customers to sell or donate expired or reserved products
Interface with VEM Marketing, Customer Service, Scheduling, Demand Planning, Accounting, distribution center, and domestic and international manufacturing personnel
Support internal and external customers with Non-Sterile Sample Requests
Provide feedback on potential process improvements
Perform other responsibilities assigned by management
Adhere to Teleflex’s Code of Ethics and company policies, rules, procedures, and housekeeping standards

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain or 5 years relevant experience in lieu of degree
3+ years customer service or sales experience required
3+ years of consumer packaged goods or medical device experience preferred
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required
Proficient in SAP
Proficient knowledge of MS Word and Excel
Strong organizational, analytical, and problem-solving skills required
Ability to accurately handle complex processes and multi-tVEM in a fast-paced environment
Knowledge of medical manufacturing and/or distribution preferred

Benefits

Comp & perks

Equal opportunity employer
Reasonable accommodation to apply for a position
Expected travel up to 10%
Travel required: 5%