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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in promoting and selling MCS products, with a strong focus on customer training and support in clinical environments. Proficient in developing sales strategies and providing clinical insights to enhance product adoption and customer satisfaction.
Highest-signal resume keywords
Adult Cardiac ExperienceMCS Product KnowledgeSales ExperienceClinical ExperienceCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DemonstrationsSales PlanningCase CoverageField Intelligence GatheringReport CompletionProblem-SolvingAnalytical SkillsTime ManagementVendor CredentialingAbility to Lift Equipment
Soft Skills
Effective CommunicationPresentation SkillsSelf-Directed WorkOrganizational SkillsAbility to Handle Difficult Conversations
Tools & Technologies
Salesforce.comMicrosoft OfficeCRM SoftwareRepTraxVendormate
Certifications & Qualifications
Valid Driver's LicenseCOVID-19 Vaccination (if required)
Industry Keywords
Interventional CardiologyCardiac Operating RoomsCritical CareClinical Support TechniquesMarket ActivityCustomer PreferencesProduct FeaturesTeleflex Code of Conduct
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Promote and sell MCS products
- Communicate clinically differentiated product features, benefits, and technology using approved selling tools
- Conduct product demonstrations and in-services for physicians, nurses, perfusionists, and other medical personnel
- Train customers on proper use of Intra-Aortic Balloon Pump/Catheter products according to IFUs and Operator’s Manuals
- Provide case coverage for physicians during product evaluations and customer adoption
- Cover the 24-hour IABP support line
- Develop and implement a proactive sales plan with the Regional Sales Manager and team members
- Evaluate business conditions and sales trends with sales leadership and representatives
- Provide field intelligence on competitive products, market activity, clinical support techniques, customer preferences, and product features to Marketing, R&D, and Clinical Medical Affairs
- Provide sales support for conferences, Society meetings, and marketing events
- Work in Interventional Cardiology, Cardiac Operating Rooms, and Critical Care areas to drive product evaluations, adoption, and use
- Resolve customer questions and complaints, engaging Clinical Medical Affairs when appropriate
- Build relationships with medical staff
- Complete reports and administrative tasks, including expense reports, competitive updates, and Salesforce.com entries
- Manage time and asset costs
- Report off-label inquiries according to current protocols
- Comply with Teleflex’s Code of Conduct and company policies, rules, procedures, and standards
Requirements
What you’ll need- Bachelor’s degree preferred; Associate’s Degree and a minimum of 3 years of Cardiac experience may be accepted in lieu of Bachelor’s degree
- Experience in Adult Cardiac/Cardiovascular Intensive Care is mandatory
- Experience with MCS strongly preferred
- Previous industry sales experience preferred
- Previous industry clinical experience strongly preferred
- Excellent customer service and presentation skills
- Effective verbal and written communication skills
- Ability to handle difficult conversations and situations
- Self-directed and able to work independently
- Ability to function in a fast-paced, high-growth environment and handle multiple projects concurrently
- Strong problem-solving and analytical skills
- Excellent organizational skills
- Proficiency with computer technology, Microsoft Office tools, and CRM software and platforms
- Ability and willingness to travel up to 75%+ of time domestically and/or internationally
- Valid driver’s license, satisfactory driving record, and properly insured motor vehicle
- Ability to carry a detail bag weighing up to 20 lbs. and lift equipment weighing up to 30 lbs.
- Ability to stand and/or walk in hospitals or at meetings for 6–10 hours per day, up to five days per week
- Must be able to establish and maintain vendor credentials via RepTrax, Vendormate, etc.
- Depending on customer/site requirements, vendor credentials may require obtaining the COVID-19 vaccination
Benefits
Comp & perks- Medical insurance
- Prescription drug insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Participation in 401(k) savings plan
- Paid time off (PTO)
- Short- and long-term disability benefits
- Parental leave
- Commissions
- Equal opportunity employer