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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technical teams to design, implement, and support IT server infrastructure while ensuring compliance with regulatory standards such as SOX and FDA 21 CFR Part 820. Proficient in managing system capacity, security vulnerabilities, and operational best practices to enhance overall efficiency and performance.
Highest-signal resume keywords
Technical LeadershipITIL Best PracticesCloud Compute KnowledgeData Protection KnowledgeNetwork Security Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information TechnologyTechnical DocumentationDatacenter OperationsEnterprise Storage ArchitectureVirtualization TechnologiesAutomation ManagementConfiguration ManagementComplex Problem SolvingSystems Requirements DevelopmentPerformance Measurement
Soft Skills
CollaborativeInterpersonal SkillsEffective CommunicationTeam LeadershipTraining and Education
Tools & Technologies
Microsoft OfficeExcelPowerPointWordVisioPowerBI
Industry Keywords
SOX ComplianceFDA 21 CFR Part 820IT Best PracticesSecurity VulnerabilitiesOperational Best Practices
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead a technical team responsible for recommending, designing, implementing, and supporting global IT server infrastructure
- Recruit, interview, and hire personnel
- Evaluate personnel and make salary, promotion, and professional-growth recommendations
- Set, communicate, review, and measure performance against goals and development plans
- Foster a collaborative team environment and lead team meetings
- Plan system capacity and correct inefficiencies
- Ensure systems are updated and security vulnerabilities are remediated
- Develop capital and operational expenditure plans for services
- Lead technical teams in systems requirements, design, and delivery
- Provide weekly and monthly updates to direct management
- Provide technical leadership for business projects and initiatives
- Interface with business representatives, vendors, and stakeholders to scope projects and system requirements
- Ensure quality, compliance, regulatory, and security requirements are met
- Document systems for operational best practices and maintenance
- Work with support teams to transition services
- Identify and address technical and operational inefficiencies
- Collaborate with project managers and stakeholders on project plans
- Manage escalated issues and ensure SLA targets are met
- Advocate for the customer experience
Requirements
What you’ll need- Bachelor’s Degree (B.A.) from four-year college or university; or equivalent combination of education and experience
- Minimum of 7 years in Information Technology, including 2 years in a lead or supervisory role
- Working understanding of technology across many disciplines
- Working knowledge of SOX and FDA 21 CFR Part 820 requirements
- Firm understanding of IT best practices and frameworks such as ITIL
- Understanding of technology trends and ability to identify how they relate to business needs
- Experience delivering technical documentation including functional requirements, design specifications, work instructions, and installation qualifications
- Proficiency with Microsoft Office including Excel, PowerPoint, Word, Visio and PowerBI
- Knowledge of datacenter operations and architectures
- Knowledge of cloud compute
- Knowledge of enterprise storage architecture
- Knowledge of virtualization technologies
- Knowledge of data protection
- Knowledge of automation and configuration management
- Knowledge of network security
- Collaborative with strong interpersonal skills
- Ability to solve complex problems
- Ability to effectively communicate with employees and vendors at all levels of the business
- Ability to lead a technical team in the development of systems requirements, design, and delivery
- Ability to coordinate technical resources across multiple locations
- Ability to educate and train team members
- Ability to learn new technologies and existing legacy infrastructure
Benefits
Comp & perks- Equal opportunity employer
- Accommodation support available for applicants requiring assistance to apply
- Expected travel up to 25% / travel required 15%