Account Manager, English Speaking – Sales Ads

Teleperformance

. Manage a portfolio of SMB clients advertising on the Client’s platform as primary point of contact and trusted advisor.

Posted 10/8/2026full-timeBarcelona • SpainJunior💰 €24,299 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing SMB client portfolios, developing tailored digital advertising strategies, and driving revenue growth through effective account management and client relationship building. Proficient in utilizing Salesforce for client information management and performance tracking.

Highest-signal resume keywords

Client Relationship ManagementDigital Advertising Strategy DevelopmentSalesforce ProficiencySMB Client Portfolio GrowthC2 Level English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital AdvertisingAccount ManagementSales StrategyKPI ManagementClient RetentionIssue ResolutionProcess ImprovementData AnalysisPerformance OptimizationConsultative Selling

Soft Skills

Emotional IntelligenceCommunicationCollaborationCritical ThinkingSolution Orientation

Tools & Technologies

SalesforceGoogle AdsMeta AdsPinterest AdsEnterprise CRM Systems

Industry Keywords

SMB ClientsAdvertising StrategiesRevenue GrowthClient SatisfactionBusiness Objectives

About the role

Key responsibilities & impact

Manage a portfolio of SMB clients advertising on the Client’s platform as primary point of contact and trusted advisor.
Understand client business goals, media objectives, and challenges.
Provide tailored advertising strategies that drive measurable results.
Identify upsell and cross-sell opportunities and drive revenue growth.
Conduct regular client meetings to review campaign performance and present data-driven insights.
Continuously optimise advertising strategies.
Work with performance targets and KPIs, meeting or exceeding revenue and retention objectives.
Build and nurture long-term SMB client relationships.
Address inquiries, resolve issues, and provide timely customer solutions.
Maintain accurate client information in Salesforce, including account activity, opportunities, and revenue forecasts.
Adapt to evolving client needs, platform updates, and shifting business priorities.

Requirements

What you’ll need

C2 level of English (written and spoken).
At least 18 months of proven experience in sales, account management, or a client-facing role.
Ability to quickly build rapport and drive client growth.
Strong capability in creating and presenting digital advertising strategies tailored to small and medium-sized businesses.
Proven track record of retaining and growing an SMB client portfolio, with strong consultative and influencing skills.
Prior experience in complex customer service or account management, focused on issue resolution, client satisfaction, and process improvement.
Ability to quickly understand new business models, platform updates, and client challenges, adapting efficiently to evolving needs.
Familiarity with digital advertising platforms such as Pinterest Ads, Meta, Google Ads or similar is a strong plus.
Proficiency with Salesforce or other enterprise CRM systems.
BA/BS degree preferred, or demonstrated career progression showing strong functional expertise.
Process excellence, collaboration, communication, emotional intelligence, open-mindedness, critical thinking, solution orientation, and entrepreneurship.

Benefits

Comp & perks

Full-time (39 hours/week) hybrid position in Barcelona
Up to €2,628 gross/year in bonus
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Continuous skill development and certifications.
Specific sales training.
Clear career growth opportunities supported by coaches and a motivating team environment.
Diversity, Equity & Inclusion commitment and non-discrimination across protected characteristics.