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Teleperformance

Commercial Architect

Teleperformance

. Design the commercial side of complex bids across EMEA .

Posted 11/9/2026full-timeRemote • CroatiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in pricing strategies, financial modeling, and cost analysis for complex, multi-year contracts. Proficient in using AI and automation to enhance pricing efficiency and accuracy while effectively communicating financial concepts to diverse audiences.

Highest-signal resume keywords
Pricing Strategy DevelopmentFinancial Modelling ExpertiseComplex Contract PricingAI-Powered Automation ExperienceBPO/CX Cost Structure Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial ModellingCost AnalysisPricing StrategySensitivity AnalysisBreak-Even AnalysisTCO AnalysisExcel ProficiencyP&L UnderstandingROI CalculationMargin Management
Soft Skills
Clear CommunicationAbility to Work Under Tight Deadlines
Tools & Technologies
Pricing Optimisation ToolsAutomation Tools
Certifications & Qualifications
CFACMAProfessional Pricing Society Certification
Industry Keywords
BPOTechnology ServicesConsultingCommercial AnalysisCost Structures

About the role

Key responsibilities & impact
  • Design the commercial side of complex bids across EMEA
  • Work with Solution Architects, Bid Managers, Sales, Finance and Operations to turn solution designs into accurate cost models and competitive pricing
  • Help win deals while protecting margins and managing risk
  • Build cost models for complex, multi-year transformation bids covering labour, technology, facilities, transition and ongoing operations
  • Run sensitivity, break-even and scenario analyses to inform pricing strategy and risk
  • Shape pricing strategies using market benchmarks and competitive insight
  • Design outcome-based, gain-share and tiered pricing structures, rate cards and contract terms
  • Write pricing narratives and TCO analyses for clients
  • Manage internal pricing approvals based on margin, risk and deal size
  • Build pricing templates and tools
  • Train Sales and Pre-Sales teams to use pricing templates and tools
  • Work on large, multi-year contracts with international clients
  • Use AI and automation to make pricing faster and smarter

Requirements

What you’ll need
  • 4+ years of experience in pricing, costing, financial modelling or commercial analysis in BPO, technology services, consulting or a similar industry
  • Proven experience pricing complex, multi-year service contracts
  • Strong understanding of BPO/CX cost structures
  • Expert Excel and financial modelling skills
  • Solid grasp of P&L, margin, cash flow and ROI
  • Ability to explain complex financial concepts clearly to non-financial audiences
  • Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics or a related field, or equivalent experience
  • Ability to work quickly and accurately under tight deadlines
  • CFA, CMA, financial modelling or Professional Pricing Society certification
  • Experience with pricing optimisation tools and AI-powered automation

Benefits

Comp & perks
  • Fully remote across EMEA
  • Inclusive culture and genuine sense of belonging
  • Certified Great Place to Work®
  • Women given preference in the event of equal suitability, competence and professional performance
  • Applications welcomed regardless of disability, cultural and social background, age, religion, ideology or sexual identity