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Teleperformance

Content Marketing Manager

Teleperformance

. Own and continuously evolve TP’s thought leadership webinar program using Goldcast .

Posted 10/2/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B content marketing, particularly in developing and managing webinars and thought leadership programs. Proficient in leveraging data analytics for content optimization and creating engaging content tailored to various buyer personas and stages.

Highest-signal resume keywords
B2B Content Marketing ExperienceWebinar Program ManagementGoldcast ProficiencyGenerative AI Tools ExperienceProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content Strategy DevelopmentEmail Nurture Content CreationPerformance AnalysisEditorial Calendar ManagementContent RepurposingStorytelling SkillsBuyer Journey UnderstandingIntegrated Campaign Strategy
Soft Skills
Strong Communication SkillsCollaboration SkillsAnalytical SkillsAbility to Influence StakeholdersIndependent Work Capability
Tools & Technologies
Webinar PlatformsGoldcastGenerative AI Tools
Industry Keywords
B2B MarketingThought LeadershipDemand GenerationAccount-Based Marketing (ABM)Content Marketing

About the role

Key responsibilities & impact
  • Own and continuously evolve TP’s thought leadership webinar program using Goldcast
  • Develop an editorial calendar aligned to priority verticals, lines of business, buyer personas, and buying stages
  • Identify high-value topics addressing target buyers’ business challenges, market trends, and strategic priorities
  • Partner with executives, subject-matter experts, customers, analysts, and industry influencers to develop differentiated content
  • Manage the end-to-end webinar process, including topic development, speaker preparation, content creation, execution, follow-up, and performance analysis
  • Create webinar briefs, speaker guides, moderator questions, talking points, promotional copy, and follow-up content
  • Maximize webinar registration, attendance, engagement, on-demand consumption, and post-event conversion
  • Repurpose webinars and other long-form content into videos, social, email, nurture, executive, sales enablement, and other content formats
  • Leverage AI for ideation, content creation, and personalization while maintaining human editorial judgment and brand standards
  • Develop webinars, videos, blogs, infographics, POVs, FAQs, buyer guides, sales enablement snippets, executive briefs, and customer case stories
  • Translate complex TP solutions, capabilities, and customer outcomes into clear, buyer-oriented content
  • Develop content strategies and assets for 1:Many, 1:Few, ABM, and line-of-business email nurture programs
  • Create nurture sequences that educate, engage, and move prospects toward sales conversations
  • Ensure consistent messaging across channels and campaigns for priority verticals and horizontal lines of business
  • Maintain a centralized content calendar and establish standards, workflows, templates, and processes
  • Analyze content performance and optimize the editorial calendar and content mix based on buyer behavior
  • Connect content engagement to account-level and pipeline outcomes
  • Establish performance measures covering registration, attendance, engagement, on-demand consumption, MQL/engaged-account progression, opportunity influence, and pipeline contribution

Requirements

What you’ll need
  • 5+ years of B2B content marketing experience, preferably in technology, professional services, BPO, consulting, or another complex B2B environment
  • Demonstrated experience developing and managing webinar and thought leadership programs
  • Strong editorial and storytelling skills
  • Experience creating content for middle- and bottom-of-funnel audiences and enterprise buying committees
  • Experience developing email nurture content and supporting demand generation or ABM programs
  • Strong understanding of B2B buyer journeys, content marketing, and integrated campaign strategy
  • Hands-on experience with webinar platforms; Goldcast experience strongly preferred
  • Experience using Generative AI tools for content creation and repurposing
  • Strong project management skills and ability to manage multiple programs and stakeholders simultaneously
  • Ability to work effectively with executives and senior subject-matter experts
  • Highly analytical and comfortable using performance data for editorial and content investment decisions
  • Excellent written, verbal, editing, and presentation skills
  • Comfortable working independently in a fast-paced, global, matrixed organization
  • Highly collaborative with ability to influence matrixed sales and marketing teams
  • Must be located within the US and Canada
  • Must be eligible to work in the US and Canada without sponsorship

Benefits

Comp & perks
  • Comprehensive health benefits, which may include medical, vision, and dental
  • Employment Assistance Programs
  • Health and personal time off (HPT)
  • Leave programs as eligible
  • Competitive 401(K) plans
  • Life insurance
  • Supplemental medical coverage
  • Critical care insurance
  • Pet insurance
  • FSA plans
  • Retailer discounts
  • Career advancement opportunities
  • Inclusive and diverse workplace culture
  • Work from home