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Teleperformance

Customer Support Representative

Teleperformance

. Advise and support German-speaking customers .

Posted 11/12/2026full-timeSarajevo • Bosnia & HerzegovinaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in German language skills at B2 level, providing effective customer support through various communication channels. Exhibits a strong affinity for technical topics and a collaborative team-oriented approach.

Highest-signal resume keywords
German Language Skills (B2 Level)Customer SupportTechnical AffinityStrong Communication SkillsTeam Player

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
ReliabilityWillingness To Work

About the role

Key responsibilities & impact
  • Advise and support German-speaking customers
  • Provide customer support via phone, email, and chat
  • Work as part of the German-speaking customer support team
  • Participate in full-time training

Requirements

What you’ll need
  • German language skills at least at B2 level, both written and spoken
  • Affinity for technical topics (computers, mobile devices, internet connections, etc.)
  • Team player
  • Strong communication skills
  • Reliability and willingness to work
  • No prior work experience required

Benefits

Comp & perks
  • Permanent employment contract
  • Paid training
  • Net welcome bonus of BAM 500
  • Insurance coverage and official registration from the first day
  • Attractive bonus schemes and additional allowances
  • Career opportunities in an international company
  • Professional development opportunities
  • Secure job
  • Option to work 4, 6, or 8 hours per day
  • Employee referral program with a net bonus of BAM 1,500