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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in German language skills at B2 level, both written and spoken, while providing exceptional customer support across various communication channels. Exhibits a strong affinity for technical topics and a commitment to teamwork and reliability.
Highest-signal resume keywords
German Language SkillsCustomer SupportTechnical AffinityExcellent Communication SkillsTeam Player
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
ReliabilityCommitmentWillingness to Work
About the role
Key responsibilities & impact- Advise and assist customers in German
- Provide customer support by phone, email, and chat
- Participate in full-time training
- Work on-site in Sarajevo or Tuzla
- Handle customer inquiries as part of the Customer Service team
Requirements
What you’ll need- German language skills at least at B2 level, both written and spoken
- Affinity for technical topics (computers, mobile devices, internet connections, etc.)
- Team player
- Excellent communication skills
- Reliability
- Commitment and willingness to work
- No prior work experience required
Benefits
Comp & perks- Permanent employment contract
- Paid training
- Net welcome bonus of 500 KM
- Insurance coverage and official registration from the first day
- Attractive bonus schemes and additional allowances
- Career opportunities in an international company
- Professional development opportunities
- Secure job
- Option to work 4, 6, or 8 hours per day
- Employee referral program with a net bonus of 1,500 KM