Customer Support Specialist – Dutch Speaking, Digital Advertising

Teleperformance

. Manage verification processes, reviewing business credentials with accuracy and efficiency.

Posted 11/9/2026contractBarcelona • SpainJuniorMid-Level💰 €21,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in verification processes and compliance within the home services sector, leveraging strong communication skills and a C2 level of Dutch and C1 level of English to support client interactions and operational efficiency.

Highest-signal resume keywords

C2 Level Of DutchC1 Level Of English2 Years Experience In ComplianceBachelor's Degree In BusinessCustomer Service Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Verification ProcessesContent Compliance MonitoringPerformance TrackingOnboarding SupportProcess Excellence

Soft Skills

Strong Communication AbilitiesOrganizational SkillsAttention To DetailEmotional IntelligenceCritical Thinking

Tools & Technologies

Google Local Services Ads

Industry Keywords

Home Services SectorTrust & SafetyLocal Regulations

About the role

Key responsibilities & impact

Manage verification processes, reviewing business credentials with accuracy and efficiency.
Provide reliable support and handle escalations requiring language and contextual expertise.
Monitor content compliance and respond to advertiser inquiries.
Support performance tracking and contribute to retention strategies.
Assist businesses during onboarding, ensuring readiness for launch.
Offer informed guidance on regional verification procedures.
Participate in varied operational tasks in a fast-paced setting.
Work on the Google Local Services Ads project, a tool for businesses.

Requirements

What you’ll need

C2 level of Dutch and C1 level of English.
Solid experience in customer service and client-facing roles.
Strong communication and organizational abilities with attention to detail.
Comfortable working independently and meeting deadlines.
Bachelor’s degree in Business or related fields preferred.
2 years experience in compliance, trust & safety, or verification, with understanding of local regulations.
Awareness of home services sectors (e.g., plumbing, electrical).
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions.
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification.

Benefits

Comp & perks

Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.000€ gross/year + up to 1.000€ gross/year in bonus.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Relocation Support
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea
Diversity, Equity & Inclusion commitment and non-discrimination across protected characteristics