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Customer Support Specialist, English Speaking – Digital Advertising
Teleperformance. Assist with verification by reviewing submitted documents for completeness and accuracy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and support, with a strong focus on compliance and verification processes. Possesses excellent communication skills and the ability to manage tasks independently in a fast-paced environment.
Highest-signal resume keywords
C2 Level Of EnglishCustomer Service ExperienceCompliance KnowledgeBachelor's Degree In BusinessProcess Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Verification ProcessesPerformance TrackingContent ComplianceDocument ReviewOnboarding Support
Soft Skills
Clear CommunicationStrong Organizational SkillsEmotional IntelligenceCritical ThinkingSolution Orientation
Industry Keywords
Home Services IndustryPlumbingElectrical
About the role
Key responsibilities & impact- Assist with verification by reviewing submitted documents for completeness and accuracy
- Provide friendly and effective support to advertisers via phone and email
- Help ensure content compliance and respond to advertiser questions
- Support performance tracking and contribute to team initiatives
- Help onboard businesses and guide them through the setup process
- Learn and share knowledge about regional verification practices
- Take part in varied tasks in a collaborative and fast-moving environment
Requirements
What you’ll need- C2 level of English
- Experience in customer service or support roles
- Clear communication skills and strong organizational habits
- Ability to manage tasks independently and meet deadlines
- Bachelor’s degree in Business or related fields is a plus
- 1.5 years experience in compliance or verification roles is desirable
- General knowledge of home services industries, such as plumbing and electrical
- Process excellence
- Collaboration
- Communication
- Emotional intelligence
- Open-mindedness
- Critical thinking
- Solution orientation
- Entrepreneurship
Benefits
Comp & perks- Full-time (39 hours/week) hybrid position in Barcelona
- Salary of €19.623,94 gross/year plus up to €1,000 gross/year in bonuses
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project
- Private Health Insurance
- Continuous skill development and certifications
- Clear career growth opportunities supported by coaches and a motivating team environment
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea