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Dutch Speaking Customer Operations Expert
Teleperformance. Handle inbound calls and written inquiries from customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong Dutch language proficiency, both spoken and written, alongside excellent customer orientation and communication skills. Capable of maintaining customer data and providing professional support in a fast-paced online retail environment.
Highest-signal resume keywords
Dutch Language ProficiencyCustomer OrientationCommunication SkillsComputer SkillsTeam Player
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Data ManagementFast TypingOnline Retail Experience
Soft Skills
Friendly SupportCreative MindsetSolution-Oriented
Industry Keywords
Customer ExperienceInbound CallsWritten InquiriesDiverse Customer Interaction
About the role
Key responsibilities & impact- Handle inbound calls and written inquiries from customers
- Provide clear, friendly, and professional support in Dutch
- Update and maintain customer data
- Work closely with the team to deliver the best customer experience
- Support customer satisfaction for a client in the online retail industry
Requirements
What you’ll need- Very good Dutch language skills, both spoken and written
- English or Georgian language proficiency
- Strong customer orientation and communication skills
- Ability to interact confidently with diverse customer types
- Good computer skills and fast typing
- Creative, solution-oriented mindset and a strong team player
- Willingness to work in shifts, weekends, and public holidays
- Experience in a similar role is a plus, but not required
- Presence in Georgia is required
- Application must be submitted in English by 15.10.2026
Benefits
Comp & perks- Performance bonus
- Christmas bonus
- 2000 GEL sign-on bonus
- 2000 GEL referral bonus
- 650 GEL life event bonus
- Other bonus schemes
- Paid health insurance for you and your family
- Paid training
- Fast career growth and promotion to Senior level possible after 6 months
- Remote work
- Wellbeing offerings: yoga, pilates, events, and more
- Psychological support: confidential on-site consultations with professional psychologists
- Corporate benefits with partner companies
- Late shift transportation